Order to Cash (OtC) Senior Manager
Executive Placements · Midrand, Gauteng
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Start free — we apply for you →Order to Cash Senior Manager
Location: Waterfall, Midrand Reporting to: Chief Financial Officer Preferred commencement date: 1 February 2027
About the Role
3L Consulting has been appointed to identify an accomplished Order to Cash Senior Manager for a strategic finance leadership position based at our client’s Head Office in Waterfall, Midrand.
Reporting directly to the Chief Financial Officer, the successful candidate will lead an Order to Cash function of approximately 30 employees, including people leaders and individual contributors.
The role will oversee a collections portfolio of approximately R500 million and a customer base of approximately 5,000 customers. Its primary focus is to optimise working capital, strengthen Accounts Receivable and collections performance, improve operational efficiency and minimise the organisation’s exposure to credit risk and bad-debt losses.
Key Responsibilities
Provide strategic and operational leadership across the Order to Cash function.
Lead, develop and engage a team of approximately 30 employees.
Oversee Accounts Receivable, credit management, collections and cash-application activities.
Develop and implement effective credit policies, payment terms and collection strategies.
Drive the achievement of cash collection and working-capital targets.
Monitor overdue accounts, credit exposure, bad-debt provisions and collection performance.
Ensure the accurate and timely allocation of customer payments.
Lead continuous-improvement, automation and process-standardisation initiatives.
Use systems, data, Business Intelligence and Artificial Intelligence to improve efficiency and decision-making.
Maintain effective financial controls and compliance with organisational policies and standards.
Act as the escalation point for complex customer and credit-related matters.
Build strong relationships with senior stakeholders across Finance, Sales, Operations, Customer Service and Information Technology.
Influence regional and global stakeholders within a complex matrix environment.
Manage relevant third-party service providers, including collection and credit-rating agencies.
Build leadership capability, manage performance and support talent and succession development within the function.
Qualifications
A relevant diploma or degree in Finance, Accounting or an equivalent field.
A relevant postgraduate finance or accounting qualification is preferred.
CA(SA) or CIMA is preferred.
Candidates with other relevant finance qualifications may be considered
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