Operator/Hospitality Manager - Addo Elephant Natio

ROLE REQUIREMENTS

Qualifications & Experience

• Matric / Grade 12.
• Relevant tertiary qualification in Hospitality Management, Food Service Management, Business Management or a related field is advantageous.
• 810 years' management experience within a recognised hospitality, restaurant, premium café, food retail or tourism environment.
• Proven experience managing a full-service restaurant or premium hospitality operation.
• Experience managing a standalone or owner-operated business unit will be advantageous.
• Proven experience managing sizeable teams and employee relations.
• Strong commercial and financial management experience, including P&L accountability.

Technical & Operational Skills

• Strong financial and commercial acumen.
• Proven ability to manage budgets, costs, stock and profitability.
• Strong knowledge of restaurant and hospitality operations.
• Strong understanding of food quality, service and customer experience standards.
• Sound knowledge of labour relations and employee management.
• Practical technical and maintenance aptitude with the ability to troubleshoot equipment and operational problems.
• Strong planning, organising and administrative abilities.
• Excellent problem-solving and decision-making skills.
• Strong communication and stakeholder management skills.

Personal Attributes

• Entrepreneurial and commercially driven.
• Hands-on and willing to be actively involved in the day-to-day operation.
• Owner-minded with a strong sense of accountability.
• Resourceful and able to operate independently in a remote environment.
• Resilient and adaptable under pressure.
• Confident leader with strong coaching and people-development abilities.
• Customer-focused and passionate about hospitality.
• Professional, trustworthy and highly responsible.
• Proactive with a strong willingness to take initiative and "make a plan".
• Comfortable working extended and flexible hours, including weekends, public holidays and peak tourism periods.

Additional Requirements

• Valid driver's licence and own reliable vehicle essential . • Must be willing and able to live on or in close proximity to Addo Elephant National Park. • Willingness to work extended and flexible hospitality hours. • Ability to work in a remote environment with limited immediate operational support. Should you not receive a response within 10 working days, please consider your application unsuccessful.

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