Operations Supervisor- Tulisa Park
Unitrans · Gauteng
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- The Operations Supervisor supports the Contract Manager in the day-to-day operational execution of a transport, logistics contract. The role coordinates drivers, fleet readiness, shift activities, safety compliance, and customer service delivery to ensure seamless operational performance.
- The Operations Supervisor is responsible for ensuring shift targets, fleet utilisation, documentation accuracy, and adherence to SOPs, SHEQ standards, and contractual requirements.
- This role provides hands-on supervision and contributes to operational problem solving, efficiency improvements, and safe, cost-effective service deliveryries of products/goods.
Minimum Requirements
Qualifications & Experience
- Diploma/Certificate in Transport, Logistics, Supply Chain, Production Management, or related field advantageous
- Valid driver's licence Code EC; PrDP advantageous
- 3–5 years' experience in a Petrochemical transport operations environment
- 1–2 years' experience in a supervisory or team-lead role
- Exposure to fleet operations, scheduling, shift management, and driver coordination
- Experience using TMS, tracking systemsPowerfleet, Evolve, or similar platforms
Skills & Competencies
Knowledge
- Understanding of operational and logistics processes
- Reporting Systems Qlikview, Qliksense, Fuel Science
- Customer portals Renaissance, SAP, Sizanani
- Basic Labour Legislation and IR principles
- Road Transport Legislation and SHERQ requirement
- Knowledge of KPIs, SLAs, and operational reporting
- Familiarity with fleet and maintenance processes
Skills
- Strong coordination and organisational skills
- Effective communication and customer interaction
- Problem-solving and decision-making at operational level
- Ability to supervise and guide teams
- Computer literacy Excel, Outlook, reporting tools
- High safety awareness and attention to detail
- Ability to work under pressure and manage multiple priorities
Duties & Responsibilities
Key Responsibilities
Operational Coordination
- Execute daily operational plans and allocate resources according to schedules.
- Conduct shift start-up checks, readiness assessments, and ensure accurate driver briefings
- Monitor live operations via TMS, tracking platforms, and communicate deviations to the Contract Manager.
- Ensure on-time departures, correct routing, and effective management of standing time, delays, and alerts.
- Support journey management, fatigue management, PPE adherence, pre-trips, and posttrip compliance.
- Complete daily shift reports and escalate operational risks promptly.
- Maintain operations continuity across rotating shifts, weekends, and night operations where applicable.
Fleet & Technical Support
- Conduct daily inspections for fleet readiness documentation, licensing validity, roadworthiness checks.
- Report defects, breakdowns, and anomalies into Evolve or relevant systems.
- Follow up on repairs, tyre changes, refuelling compliance, and maintenance-related actions.
- Assist with monitoring fuel usage, kilometres, trip hours, and utilisation KPIs.
- Ensure accurate fleet records, defect logs, and documentation are completed for each shift.
Driver & Staff Supervision
- Supervise drivers, general workers, and admin staff during assigned shifts.
- Enforce operational and safety procedures; ensure availability of PPE and adherence to standards.
- Support the Contract Manager with performance tracking, attendance control, coaching, and basic IR processes.
- Conduct driver debriefing PODs, route challenges, delays, risks reported.
- Identify skills gaps and recommend training or corrective actions.
Customer & Stakeholder Support
- Engage with customer representatives on day-to-day operational matters.
- Communicate delays, risks, delivery confirmations, and shift performance updates.
- Support execution of customer requirements, site-specific protocols, and escalation processes.
- Assist in implementing corrective actions for service-level deviations.
Safety, Compliance & SHEQ Duties
- Enforce compliance with SHEQ policies, Road Transport Legislation, fatigue rules, PPE, and operational SOPs.
- Conduct toolbox talks, safety briefings, and incident first-level reporting.
- Participate in safety inspections, audits, and Drive Risk coaching sessions.
- Ensure accurate completion of checklists, incident logs, near-miss reports, and compliance documentation.
Administrative & Systems Support
- Ensure timely completion of trip sheets, PODs, fuel slips, and operational documentation.
- Capture data into operational systems TMS, Evolve, tracking portals, Uniflow or similar.
- Support accurate daily/weekly reporting, including standing time, utilisation, fuel variance logs, and shift summaries.
- Assist the Contract Manager with cost-control inputs and verifying operational expenses.
Facilities, Housekeeping & Site Control
- Maintain site cleanliness, yard control, parking discipline, and compliance with customer site rules.
- Support inspections of loading/offloading zones, equipment storage, and PPE distribution.
- Escalate maintenance needs for yard, ablutions, offices, and equipment.
Closing Date
- 2026/09/21