Operations Engineer (Senior) - DevOps & Cloud

Introduction

An exciting opportunity is available for an experienced Senior Operations Engineer to join a highly technical, internationally integrated IT environment.

The successful candidate will play a key role in ensuring the reliability, availability, security and operational stability of enterprise applications and infrastructure across cloud and on-premises environments.

This position requires a strong combination of DevOps engineering, infrastructure automation, cloud operations, CI/CD, Infrastructure as Code, observability, incident management and IT Service Management .

Duties & Responsibilities

• Lead configuration management and infrastructure automation initiatives.

• Design, implement and maintain Infrastructure as Code (IaC) and automation solutions.

• Build, maintain and optimise CI/CD pipelines .

• Support and improve cloud and on-premises production environments.

• Drive effective change, release and transition management .

• Ensure configuration, release and change governance standards are maintained.

• Act as a senior escalation point for complex production incidents.

• Lead troubleshooting, Root Cause Analysis (RCA) and post-incident improvement activities.

• Implement and enhance monitoring, logging and observability capabilities.

• Collaborate with infrastructure and development teams to ensure solutions are designed for operational reliability and supportability.

• Develop and maintain runbooks, operational procedures and technical documentation .

• Monitor operational KPIs, service quality, availability and reliability.

• Support IT Service Continuity , resilience and disaster-recovery requirements.

• Facilitate technical onboarding, knowledge transfer and training.

• Mentor and support junior Operations/DevOps engineers.

• Drive continuous improvement and automation to reduce manual operational effort.

• Ensure infrastructure and applications comply with security, lifecycle and governance requirements.

• Maintain effective communication with technical and business stakeholders.

• Support SLA/OLA and availability requirements.

• Collaborate with geographically distributed and international DevOps teams.

Desired Experience & Qualification

ssential Technical Skills

Applicants should have strong practical experience in most of the following:

• Configuration Management: Ansible, Puppet, Chef and/or Salt

• Scripting & Automation: Python, Bash and/or PowerShell

• CI/CD: Jenkins, GitLab CI, GitHub Actions or equivalent

• Infrastructure as Code: Terraform, AWS CloudFormation or equivalent

• Cloud Platforms: AWS, Azure or equivalent

• Monitoring & Observability: Prometheus, Grafana, ELK/EFK or comparable enterprise monitoring solutions

• Linux and/or Windows infrastructure administration

• Production troubleshooting and Root Cause Analysis

• Change, Release and Transition Management

• ITSM/ITIL processes and operational governance

• Git/version-control environments

Advantageous Skills

Experience in the following will be beneficial

• Docker and Kubernetes

• DevOps and Site Reliability Engineering (SRE) practices

• SLIs, SLOs and error budgets

• Middleware and enterprise platform technologies

• Infrastructure security, hardening and lifecycle management

• Data-centre infrastructure, networking, storage and servers

• Highly regulated enterprise environments, particularly financial services or automotive

• Deployment and testing automation

• Data pipelines and/or ML deployment environments

• Communities of Practice or Centres of Excellence

• Mentoring/coaching junior technical professionals

• German language capability

Qualifications & Experience

• Relevant IT degree, diploma or equivalent qualification

• Approximately 6–10 years' broad IT experience

• At least 3–5 years' experience in IT Operations, DevOps, SRE, Cloud Operations or a closely related environment

• Proven experience supporting complex production environments

• Demonstrable experience with transition, change and release management

• ITIL Foundation and Service Transition experience/qualification or equivalent is advantageous/highly preferred

• Strong troubleshooting and analytical capability

• Excellent stakeholder communication skills

• Demonstrated ability to operate effectively within multidisciplinary technical teams