Operations Coordinator (Imports & Exports) (Remote)
Datafin Recruitment · Cape Town, Western Cape
Posted 30 October 2026
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- A leading Shipping Company seeks an experienced Operations Coordinator to manage international freight shipments from the point a confirmed booking is handed over by Sales through to final delivery, invoicing and file closure.
- You will handle both imports and exports across sea FCL, sea LCL, air freight and road freight. This is an end-to-end operational role, not a tracking or administrative position.
- They need someone who can take ownership of their shipment files, communicate proactively with clients and suppliers, solve operational problems independently, and work without constant supervision or micromanagement.
- Applicants must have Matric/Grade 12 with at least 3 years' freight forwarding or international moving operations experience including Imports and Exports, FCL, LCL, air freight and road freight & experience with End-to-end shipment file ownership and direct client contact.
DUTIES
- You will typically manage around 30–40 active shipment files at a time. The role involves fixed cut-offs, detailed documentation, frequent client and supplier follow-up, costing and invoicing, and resolving unexpected operational problems.
- Manage import and export shipments end to end.
- Arrange bookings, collections and final deliveries.
- Prepare and check shipping and customs documentation.
- Proactively manage clients, carriers, agents and shipment exceptions.
- Manage accruals, supplier costs, invoicing, margin and file closure.
REQUIREMENTS
Must-Haves –
- Matric / National Senior Certificate.
- Minimum 3 years freight forwarding or international moving operations experience.
- Imports and Exports experience.
- FCL, LCL, air freight and road freight experience.
- End-to-end shipment file ownership and direct client contact.
- A suitable quiet workspace and reliable dedicated (for single user) internet of at least 20 Mbps download / 10 Mbps upload are required.
Nice-to-haves –
- CargoWise or similar freight-management system experience.
- Customs entry framing / SARS EDI experience.
- International household moving experience.
- Freight, customs or logistics qualification.
- Afrikaans proficiency.
ATTRIBUTES
- You must be comfortable