Operations & Compliance Administrator
Meister · Ekurhuleni
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The back-office spine of the centre. Owns student records, enrolment processes, supplier and asset administration, and critically the documentary evidence base for accreditation and compliance (QCTO, MERSETA, AHK, OHS).
Duties & Responsibilities
Key accountabilities
- Student records. Maintain learner files, attendance records, assessment records, workplace logbooks, and progression evidence to QMS standard.
- Enrolment process. Process applications; produce conditional offers; manage enrolment paperwork and learner agreements.
- Compliance evidence. Maintain the QMS evidence binders for QCTO, MERSETA, and AHK accreditation cycles. Prepare files for audits, site visits, and renewal applications.
- SETA reporting. Maintain learner registrations on MERSETA systems; submit Workplace Skills Plans and Annual Training Reports; manage learnership administration.
- M&E data capture. Capture core M&E data — placement tracking, alumni follow-up, enrolment and completion.
- Supplier and asset administration. Supplier records; asset register; consumables inventory administration.
- Office administration. Meeting coordination, travel arrangements, general office management.
Desired Experience & Qualification
Profile and requirements
- Qualifications. Diploma in office administration, business administration, or related. Additional QMS / ISO administration training is a strong advantage.
- Experience. 5+ years in a senior administrative role, with at least 3 years carrying compliance or quality-management responsibility — ideally in an accredited training environment.
- Systems. Strong Excel; experience with an LMS / Student Information System; familiarity with MERSETA online systems (or equivalent) is an advantage.
- Attributes. Detail-oriented; documentation-first temperament; comfortable being the named compliance person on QCTO / MERSETA audit files.
Package & Remuneration
MArket related Basic Salary
Medial Aid Stipend
Incentive tied to student Fill Rate