Operations Assistant
Talented Recruitment Specialists · KwaZulu-Natal
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Start free — we apply for you →- A leading logistics company based in Ballito is seeking an Operations Assistant to support the administration and logistical coordination of LPG collections and deliveries, both nationally and across borders.
- The role also involves providing assistance to senior members of the operations team.
Duties and Responsibilities
- Process and accurately record customer collection nominations.
- Provide daily customer updates according to the distribution list.
- Create and manage Sales Orders in Business Central BC, including payment follow-up for CIA customers.
- Process contractual customer orders from Bulk Sales Orders BSOs and escalate any required amendments to management.
- Liaise with supervisors regarding ad hoc stock requests.
- Process orders in Gasrite and complete pre-release activities where required.
- Follow all operational procedures, including vehicle verification and order release controls.
- Record, distribute, and track orders, updating automated reporting systems as required.
- Ensure stock issuance remains within authorised limits and escalate exceptions to management.
- Process orders within agreed timelines, communicating delays to supervisors and customers.
- Implement management instructions within delegated authority levels.
- Participate in operational and team meetings, contributing to continuous improvement initiatives.
- Maintain effective customer communication regarding collections and order status.
- Support senior team members and ensure compliance with current operational procedures and documentation.
Requirements
- Grade 12
- 3 – 5 years relevant experience in an Operations environment
- Exceptional attention to detail
- Strong problem-solving skills
- Highly numerate, with the ability to capture, analyse, and present data accurately
- Quality-focused with a commitment to maintaining high standards
- Strong interpersonal and relationship-building skills
- Positive, energetic, and results-driven approach
- Excellent administrative and organisational skills
- Logical and analytical thinker
- Excellent verbal and written communication skills