Operations and Logistics Manager

Requirements

• Minimum of 5 years' experience in logistics and/or operations management.
• Proven experience leading teams within a labour-intensive operational environment.
• Experience in the sanitation, construction, equipment rental, transport, logistics, or a similar service-driven industry will be advantageous.
• Demonstrated experience managing multiple operational sites or depots.
• Strong leadership and people management skills.
• Excellent planning, organisational, and coordination abilities.
• Strong problem-solving and decision-making skills with the ability to remain calm under pressure.
• Excellent communication, interpersonal, and conflict resolution skills.
• Sound financial acumen with experience in budgeting, cost control, and operational efficiency.
• Experience managing operational budgets, labour costs, overtime, and fleet expenses.
• Knowledge of fleet management, route planning, scheduling software, GPS tracking systems, and fleet monitoring will be advantageous.
• Experience managing high-volume, multi-stop delivery or service routes will be advantageous.
• Proficient in Microsoft Excel and general computer literacy.
• A valid driver's licence.
• A hands-on management style with the willingness to be actively involved in daily operations.
• Willingness to work early mornings, late hours, and weekends when operational requirements demand.

Responsibilities

Operations & Logistics

• Plan, schedule, and oversee the daily delivery, servicing, and collection of portable units across multiple depots. • Optimise delivery and service routes to improve efficiency while reducing fuel consumption and travel time. • Ensure all Service Level Agreements (SLAs) are consistently achieved. • Manage operational challenges, including breakdowns, urgent service requests, and day-to-day operational issues. • Monitor operational performance and drive continuous improvement through key performance indicators (KPIs). • Oversee the efficient operation of five depots, ensuring consistent service delivery and operational standards. People Management

• Lead, supervise, coach, and motivate drivers, cleaners, and yard staff. • Set clear performance expectations and manage productivity across operational teams. • Conduct regular team meetings, coaching sessions, performance reviews, and ongoing skills development. • Manage disciplinary processes, attendance, conflict resolution, and employee relations in conjunction with HR. • Foster a positive, accountable, and safety-focused team culture. Fleet &a

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