Operations Administrator (Kyalami) [MJ.OA.FRM.04092026]

Introduction

COMPANY DESCRIPTION

Our client is one of South Africa's leading office consumables suppliers and is looking for an Operations Administrator to join their team in Midrand.

JOB DESCRIPTION / PURPOSE

This role is multifaceted with aspects of IT and logistics as well as general service-related tasks. This is a service-related position and ability to interact confidently and productively with staff of all levels of seniority is a must.

Duties & Responsibilities

MAIN DUTIES & RESPONSIBILITIES

• Aided the sales team in acquiring new clients.

• Provided support to strengthen the customer base.

• Assisted in maintaining and updating the customer database.

• Responded promptly to customer enquiries regarding products and services.

• Supported the sales team in managing customer balances.

• Contributed to achieving 100% of sales targets.

• Generated leads and communicated them to the Sales Department.

• Executed sales orders received through inbound customer calls.

• Processed sales orders on Takealot through the Seller Portal.

• Scheduled and organised sales meetings with prospective customers.

• Upgrade, install, and configure new hardware and software to meet company objectives.

• Create user accounts and perform access control.

• Document processes, back up data, and archive records.

• Provide IT support across company branches, both on-site and remotely.

• Manage e-commerce product data for the company website and assist with online enquiries.

• Collaborate with the Distribution and Logistics department on invoicing orders and coordinate both international and national deliveries.

• Process credit requests.

• Manage company assets.

• Monitor stock inventory levels.

• Assist the Sales Team in achieving sales targets.

• Prepare daily and monthly sales reports for the CEO and Directors.

• Update business reports, consolidate data, and forward daily action summaries.

• Utilize Syspro software for stock adjustments and returns to suppliers.

• Work with the Finance Department on supplier invoices and credits.

• Assist in handling operations enquiries.

• Assist in the preparation and handling of goods for international and domestic freight.

• Manage enquiries related to both international and domestic freight.

Desired Experience & Qualification

EDUCATIONAL REQUIREMENTS

• Matric

• Relevant tertiary qualification will be an added bonus (IT related beneficial)

EXPERIENCE AND SKILLS REQUIRED

• Some experience in a similar position

• Good knowledge of computer hardware/software troubleshooting

• Strong administrative skills

• Syspro experience (highly advantageous)

• Driver's license + own transport

• Young Dynamic strong personality

• Excellent Communication skills

• Allrounder

• Reporting and time management skills

• Support for sales and finance

• Attendance is key for this position

• Approachable personality