Operational Manager Nursing (Specialty) Neonatal REF NO: LRH 03/2026

KwaZulu-Natal Department of Health · KwaZulu-Natal

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REQUIREMENTS

Basic R425 Degree / Diploma in General Nursing and midwifery.
A minimum of 9 years appropriate/ recognizable nursing experience after registration as a professional nurse with SANC in General Nursing.
Current registration with SANC 2026.
At least 5 years of the period referred to above must be appropriate/recognizable experience in Neonatal after obtaining the 1 year post basic qualification in Neonatal / Critical care nursing science.

Strong interpersonal, communication and presentation skills.
Ability to make independent decisions, problem solving and conflict resolution.
An understanding of the challenges facing the public health sector.
Demonstrate the ability to work as part of a multidisciplinary team.
Proven management ability, sound communication, negotiation, planning, organizing, leadership, decision-making and interpersonal skills.
Knowledge on nursing care processes and procedures, nursing statutes and other relevant legal framework.

Provide quality of nursing care as directed by the professional scope of practice and standards as determined by the institution, District Office and Provincial Office.
Develop and implement quality assurance programs, policies and operational plan for NICU unit to ensure compliance with ideal Hospital and norms and standards.
Provide a consultative service and expert opinion on neonate related matters at Ladysmith Regional Hospital with the staffing norms.
Exercise control over discipline, grievance and labour relations issues.
Maintain clinical, professional and ethical standards related to these services.
Comply with the guidelines, protocols and clinical audits, in the department as to optimize patient care in neonatal intensive care unit with the resources available.
Develop/ establish and maintain constructive working relationship with other stakeholders.
Display a concern for patients, promoting, advocating and facilitating proper treatment and care and ensuring that the unit adhere to the principles of Batho Pele.
Be actively involved in human and material resources.
Participate in both academic and administrative activities.
Ensure reduction of neonatal mortality and morbidity.
Take a lead in accurate data collection, verification and submission using prescribed source documents.
Ensure availability of resources for smooth running of the unit.