Operational Intelligence Supervisor (Gauteng)
Smollan · Gauteng
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Analysis and Reporting
- Maintenance and Supervision of Adherence to Internal Processes and Procedures
- Operational Supervision and Team Management
Administration
- Operational Excellence and Customer Satisfaction
- Compliance for FM and BA Daily/Weekly and Monthly
- Exception Management & coordination of information for Monthly payroll file
Task completion
- Audit compliance
- Call Schedule management
- Insights and reporting based on Capture
- Monthly KPI consolidation and Management
Promoter Master
- Staff updates and reassignments
- Sales Data Insights and reporting to Field Managers Applications, KYC and Sales
- Invoicing Tracking for Fraud & Theft cases
Requirements
- 4-5 years' experience in a systems/analytical environment. Project Management an advantage||Essential / Minimum|0-5 years|
- Diploma or Degree/NQF level 6 or 7
- Analysis & problem solving
- Leadership skills
- Critical thinking
- Computer literacy - MS office suite
- Communication skills verbal & written