Office Manager

Recru-IT · Centurion, Gauteng

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Reference: PE011758-LM-1

Department: HR Reports to: Human Resource Manager

Job purpose: The Office Manager is responsible for overseeing the daily administrative and operational functions of the office to ensure a well-organised, efficient, and professional working environment. The role serves as a key coordination point between departments, service providers, and management while ensuring that employees, visitors, and clients experience a well-managed and professional workplace

Key responsibilities: Office operations management:

Oversee the day-to-day administrative and operational activities of the office.

Ensure the office environment is professional, organised, and operating efficiently at all times.

Maintain office systems, procedures, and administrative processes to improve efficiency and service delivery.

Manage the reception function and ensure professional front-office service delivery.

Facilities and office administration

Ensure the office premises are properly maintained and always present a professional image.

Coordinate office maintenance, cleaning services, security, and general facility management.

Manage procurement of office supplies, stationery, kitchen supplies, and cleaning materials.

Monitor supplier performance and liaise with vendors and service providers where required.

People and team coordination

Supervise reception and office support staff.

Support HR and IT with onboarding logistics to ensure new employees are properly welcomed, seated, and equipped.

Assist in coordinating employee engagement activities and internal office initiatives.

Visitor and client experience

Ensure visitors and clients are welcomed professionally and directed appropriately.

Oversee reception processes including calls, visitors, and general front-office administration.

Ensure accurate information is provided to visitors and callers regarding company services.

Administration and executive support

Provide administrative support to Senior Management when required.

Handle administrative queries and requests from internal stakeholders.

Assist with travel arrangements, meeting logistics, and executive support coordination.

Meetings, events and office coordination

Coordinate internal meetings, company functions, and events.

Manage meeting rooms, office calendars, and venue arrangements.

Assist with planning and coordinating internal office activities.

Compliance and professional conduct

Maintain confidentiality and professionalism in all interactions.

Ensure office policies, procedures, and administrative standards are upheld.

Address queries, resolve issues where possible, and escalate matters appropriately.

Required qualifications and experience

Grade 12 (Matric)

A tertiary qualification in Business Administration, Office Management, or a related field is advantageous

Minimum of 8+ years’ experience in an Office Administration, Office Manager, or similar role

Strong experience managing office operations and administration

Excellent communication and interpersonal skills

Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Ability to manage multiple priorities in a fast-paced environment

Key competencies and skills

Strong administrative and organisational ability

Excellent communication (written, verbal, and interpersonal)

Strong leadership and coordination skills

High level of professionalism and confidentiality

Attention to detail and problem-solving ability

Ability to manage competing priorities

Strong stakeholder management skills

Ability to work independently and take initiative

Ability to build trust across all levels of the organisation

Emotional maturity and integrity

Duties & Responsibilities