Office Driver (Code 08)

Introduction

A challenging opportunity has become available for a self-motivated, driven and innovative individual to be appointed as an Office Driver. The successful candidate will be required to work alternating shifts including alternate weekends. Duties & Responsibilities

The responsibilities will include, but are not limited to the following: Deliveries and collection of documents

• Collect clearing and forwarding documents from clients, suppliers, transporters, customs agents, internal departments, and other designated parties. •  Deliver documents to the appropriate border post or other authorised destination. • Ensure that all documents are delivered within the required timeframes and before applicable operational or customs cut-off times. • Plan daily deliveries according to urgency, border operating requirements, traffic conditions, distance, and delivery deadlines. • Obtain confirmation of receipt for all important documents delivered. • Return signed delivery notes, acknowledgements, receipts, or other proof of delivery to the relevant department. •  Immediately report any unsuccessful delivery, delay, missing documentation, or change in delivery requirements. Maintenance & Upkeep of company vehicle

• Ensure the vehicle is maintained/serviced as per requirement.
• Report any incidents/damage that may occur.
• Report any unauthorised use of the company vehicle.
• Vehicle to always be kept clean and tidy.
• Adherence to company “Vehicle Usage Policy”.
• Conduct inspection of the vehicle before and after use.

Customer Service and Professional Conduct

• Represent the company professionally when dealing with clients, border officials, customs authorities, transporters, clearing agents, and other stakeholders.
• Communicate politely and professionally at all times.
• Provide accurate information without making unauthorised commitments on behalf of the company.
• Maintain a service-oriented approach, particularly when handling urgent or time-sensitive requests.
• Protect the company's reputation through responsible driving, professional conduct, punctuality, and appropriate communication.

Vehicle and Route Management

• Operate the company vehicle responsibly and in accordance with applicable road traffic laws and company policies.
• Conduct basic daily vehicle checks before commencing duties, including fuel, tyres, lights, brakes, fluids, and general roadworthiness.
• Maintain the vehicle in a clean and presentable condition.
• Allow sufficient travel time for traffic, road conditions, border congestion, delays, and unforeseen circumstances.
• Report vehicle faults, accidents, breakdowns, traffic incidents, or other problems immediately.
• Ensure company vehicles are not used for unauthorised personal purposes.

Desired Experience & Qualification

Qualification / s

• Grade 12 / Matric or equivalent. •  A valid Code 8 driver's licence is required for operating the company vehicle. •  A Professional Driving Permit (PrDP) or equivalent is advantageous where applicable to the vehicle and duties. • Basic computer literacy, including the ability to use email, messaging applications, GPS/navigation applications, and basic document-management systems. •  A certificate or short course in logistics, transport, supply chain, clearing and forwarding, or customs administration would be an advantage. Experience

•  2–3 years' proven experience as a messenger, driver, courier, logistics driver, or similar position. • Previous experience in a clearing and forwarding, freight, logistics, transport, customs, or border-related environment is strongly preferred. •  Experience working under strict deadlines and coordinating multiple deliveries. •  Experience maintaining delivery records, trip sheets, proof of delivery, and vehicle records. • Previous experience dealing with customs officials, clearing agents, transporters, or logistics personnel would be an advantage. Required Knowledge and Skills

• Good understanding of the importance of customs and clearing documentation.
• Strong time-management and organisational skills.
• Excellent attention to detail.
• Ability to work under pressure and meet strict deadlines.
• Good communication and interpersonal skills
• Good GPS and route-planning skills.
• Basic computer and smartphone literacy.
• Ability to maintain accurate records.
• Strong document-handling and filing discipline.
• Good problem-solving skills.