Office Administrator / Receptionist

Job Summary

Key Responsibilities

Reception & Customer Service

• Welcome visitors, determine the purpose of their visit, and direct them accordingly.
• Answer incoming telephone calls, take messages, and respond to customer enquiries via phone and email.
• Provide professional customer service and maintain positive relationships with customers and suppliers.
• Ensure the reception area remains clean, organised, and professional at all times.

Administration

• Perform general administrative duties including filing, scanning, photocopying, and document management.
• Order and maintain office supplies and oversee general office administration.
• Organise and prioritise multiple administrative tasks efficiently.
• Maintain accurate records and ensure all documentation is correctly filed.

HR Administration

• Process and maintain factory employees' clock cards and attendance records.
• Submit fortnightly hours, leave applications, sick leave, compassionate leave, bonuses, and related documentation to Head Office.
• Provide basic HR administrative support and liaise with the HR department at Head Office.

Accounts & Finance Administration

• Capture customer invoices and credit notes using Pastel Partner.
• Capture supplier invoices and Goods Received Vouchers (GRVs).
• Reconcile supplier statements with invoices.
• Maintain customer and supplier documentation, including invoices, delivery notes, sales orders, credit notes, and goods return notes.
• Manage petty cash reconciliations and submit monthly reports to Head Office.
• Assist with customer payment queries and liaise with Head Office regarding outstanding accounts.

Stock Control

• Receive and capture customer orders and coordinate loading arrangements.
• Assist with monthly stock takes.
• Process stock journals and maintain accurate inventory records.

Compliance & Communication

• Ensure compliance with company policies, procedures, and statutory requirements.
• Liaise effectively with Head Office, the Branch Manager, Sales Representatives, factory employees, drivers, customers, and suppliers.

Minimum Requirements

• National Senior Certificate (Matric).
• Previous experience in a receptionist, office administrator, or branch administrator role.
• Working knowledge of Pastel Partner is essential.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Experience with general office equipment including printers and scanners.
• Experience with stock administration, invoicing, and supplier reconciliations will be advantageous.

Consultant: Caitlin Kotze - Dante Personnel East Rand Apply via our website www.dantesa.co.za

If you do not hear from us within 5 days, please accept that your application was unsuccessful