Office Administrator

Introduction

CM Solutions MetLab is a world leader in metallurgical process development, combining flowsheet design and laboratory test work. We have a global footprint across 6 continents and have worked with 300+ clients. Our clients operate in the minerals and mining industry, including commodity producers, speciality chemical manufacturers, design companies, entrepreneurs and innovators.

We are seeking an experienced, highly organised and proactive Receptionist / Office Administrator to manage our front office while providing essential administrative support to the business. This is a high-demand role requiring significant multitasking, strong follow-through and the ability to remain organised and effective under pressure.

Duties & Responsibilities

Duties & Responsibilities

• Manage the reception and front office, including calls, visitors, boardroom bookings, deliveries and collections.

• Perform general office administration, including scanning, filing, record keeping, invoices, leave forms and supporting documentation.

• Maintain staff attendance and sign-in records, including comparison and reporting against the ERS biometric system.

• Receive and book in samples and maintain accurate sample receipt records.

• Coordinate couriers and shipments, including documentation, tracking, customs/clearance follow-ups and resolving delivery issues.

• Assist with meetings and office requirements, including agendas, minutes, registers, stationery, suppliers and general office support.

• Proactively follow up on outstanding information, documentation and actions, escalating issues where required.

• Manage multiple priorities and unexpected requests while ensuring administrative deadlines and planned responsibilities remain on track.

Desired Experience & Qualification

Requirements

• Matric certificate with a minimum of 5 years' proven administration experience, preferably in a busy office environment.

• Strong working knowledge of Microsoft Word, Excel, PowerPoint and Outlook/email.

• Excellent organisational, communication and time-management skills, with the ability to multitask and work effectively under pressure.

• Proactive and able to work independently, take ownership and follow through on outstanding tasks.

• Valid driver's licence and own reliable vehicle are essential.

• Previous reception/front-office experience and experience with couriers/shipments would be advantageous.

Candidate Profile

This is not purely a reception position. The successful candidate must be experienced, confident and able to balance front-office responsibilities with administrative deadlines, follow-ups and unexpected tasks. The role requires someone who can think on their feet, take ownership of their work and communicate early when assistance or escalation is required.

Should you not receive a response within the next 2 weeks, please consider your application unsuccessful.