Office Administrator - Cape Town
MANCOSA · Cape Town South, Western Cape
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MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available:
Office Administrator - Cape Town Newlands Duties & Responsibilities
CORE PURPOSE Provide administration support to B2B clientele and deliver effective client relations for new and existing business projects. Ensure seamless project roll-out, budget management, client engagement, and facilitator coordination to achieve service excellence.
CORE FUNCTIONS
- Provide day-to-day administrative support including recordkeeping, database management, document preparation, scheduling, and coordination of project-related logistics.
- Assist with administrative tasks assigned by regional manager and/or Director.
- Assist with office administrative tasks assigned by the operations manager
- Complete project tasks within timelines, plan proactively, maintain accurate records, and secure approvals for changes.
- Manage and track allocated budgets, ensuring monthly updates and compliance with financial limits.
- Conduct welcome meetings, submit reports on time, manage client touchpoints (gifts, testimonials, ratings), and proactively address student challenges.
- Prepare reports, letters, notices, and meeting minutes
Desired Experience & Qualification
QUALIFICATION(S)
• Matric (administrative qualification favourable) EXPERIENCE · 3 Years administrative experience SKILLS AND COMPETENCIES · High level understanding of MS Package (Word, Excel, PowerPoint, Outlook) · Strong organizational and planning skills. · Excellent communication and interpersonal abilities. · Financial acumen and attention to detail. · Ability to manage multiple stakeholders and resolve challenges diplomatically. · Proficiency in recordkeeping, reporting, and database management. · Problem-solving and decision-making skills. · Prioritisation and time management
ADDITIONAL RECOMMENDATIONS: · Willingness to work overtime when required · Must be capable of working with visual and auditory input · Must be willing to travel for work