Ocean Freight Export Controller

DHL · Johannesburg, Gauteng

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In this Ocean Freight Export Controller position

  • To arrange bookings based on customer requirements with various nominated third parties to ensure customer needs are met
  • To process customer documentation within a required timeframe in accordance to third party and local requirements i.e. customs, shipping lines
  • To co-ordinate movement of cargo within required/stipulated time frames in order to meet customer needs
  • To manage and monitor all parties within the supply chain
  • To develop and maintain relationships with suppliers and customers
  • Support Operations Supervisor with the implementation of new/change of systems, directives and distribution of information to staff
  • Build and maintain relationships
  • Book shipment with shipping line / co-loader based on customer SLI
  • Register shipment on internal system
  • Arrange customs clearance based on customer documentation
  • Arrange collection / packing of customer cargo
  • Supply shipping line with bill of lading instructions
  • Produce cargo dues through portent
  • Send SOB / Pre alerts to customer / destination offices
  • Disposal of documents
  • Invoice shipment based on estimate or rate agreements
  • To produce thorough and accurate documentation ensuring customer satisfaction and compliance to regulations
  • Supply estimates on customer request
  • To participate within the department with regards to industry or regulation changes
  • Customs rules and regulations
  • Country rules and regulations local and destination
  • Hazardous Process

Now, here is what we need from you!

  • Experience: Minimum 3-5 years related working experience
  • Regulation knowledge – SARS, road transport
  • Cargowise experience
  • Customer focused
  • Microsoft Office applications
  • Communication skills – written and spoken
  • Interpersonal skills
  • Influencing skills
  • Negotiation skills
  • Planning and organizing skills
  • Education: Matric, Preferable tertiary education including diploma an advantage
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