Network Controller REF NO: LPT/97

• SALARY : R413 001 per annum Level 08 CENTRE : Head Office - Polokwane

REQUIREMENTS

• NQF level 6 qualification in Information Technology IT or related field as recognized by SAQA. Two 2 years' functional experience in Information Technology or related field. Valid vehicle driver's license with exception of persons with disabilities.

Knowledge & Skills

• Sound and in-depth knowledge of relevant prescripts, and application of human resources as well as understanding of the legislative framework governing the Public Service. Managerial Functions. Finance. Human Resources Matters. Planning and organizing. Compilation of reports. Research/ Analysing. Computer Literate. Negotiation skills; People Management. Financial Management. Problem Solving. Planning & organizing. Time Management. Strategic Planning.
• Policy analysis and development. Good Communication skills. Group dynamic. Diversity management. Facilitation skills. Co-ordination skills. Leadership skills. Change and knowledge management. Planning and organization skills.

DUTIES

• Provide end user technical support. Provide first- and second-line technical support to end users by diagnosing and resolving hardware, software, network, and application-related issues. Assist users with the installation, configuration, and troubleshooting of ICT equipment and standard business applications to ensure effective system usage.
• Offer guidance, and user assistance to improve ICT literacy and ensure efficient and productive use of organisational systems and services. Administer a secure windows domain and server application environment infrastructure.
• Manage and maintain the Windows domain environment, including Active Directory, Group Policy, user accounts, and access controls to ensure secure and efficient identity and access management.
• Administer Windows Server infrastructure and related services, including configuration, patching, performance monitoring, and backup and recovery to ensure system availability and stability.
• Implement and enforce security controls across the server and domain environment, including access permissions, audit policies, antivirus/endpoint protection integration, and compliance with ICT security standards. Provide and manage LAN services. Design, configure, and maintain Local Area Network LAN infrastructure, including switches, routers, cabling, and wireless access points to ensure reliable connectivity.
• Monitor LAN performance and availability, troubleshoot network issues, and implement corrective actions to minimise downtime and ensure optimal network performance.
• Implement and enforce network security controls, including VLAN configuration, access control lists, and segmentation to protect organisational data and resources. Provide capacity monitor and planning. Monitor ICT infrastructure and application resource usage including servers, storage, and network to identify performance trends and potential capacity constraints.
• Analyse system performance data and generate capacity reports to support proactive planning and informed decision-making for future ICT requirements. Develop and implement capacity planning strategies to 216 ensure scalable, efficient, and cost-effective ICT infrastructure aligned with organisational growth and service demand. Implement ICT infrastructure change request.
• Receive, log, and assess ICT infrastructure change requests to determine impact, feasibility, risks, and alignment with organisational standards and architecture. Plan, schedule, and coordinate the implementation of approved changes to ICT infrastructure, ensuring minimal disruption to operational services. Test, document, and validate implemented changes, including updating configuration records and ensuring successful handover into the production.