National Channel Manager (FMCG)
Staff Solutions · Cape Town, Western Cape
Stop applying one at a time.
JobAlertsZA auto-applies to South African jobs like this one for you, overnight. Upload your CV once — we do the applying.
Start free — we apply for you →Reference: PE006810-AS-1
Our client in the FMCG is seeking a strategic and results driven National Channel Manager to lead and grow key relationships in Cape Town Duties & Responsibilities
Key Performance Areas
- The successful candidate will be responsible for the strategic and operational management of the client’s account across the company group, overseeing product portfolios for both clients.
- Develop and maintain the national account relationship with client, through customer engagement, formal account planning, and execution against agreed commercial targets.
- Identify growth opportunities, track overall account performance, and drive profitable sales growth across both brand portfolios.
- Monitor key commercial metrics including pricing, profit margins, promotional campaigns, overall market performance, and customer profitability while ensuring alignment with internal business objectives.
- Partner with internal sales teams (Sales, Supply Chain, Manufacturing, Quality Assurance and Management) to align operational priorities, meet service levels agreements (SLAs), and fulfil client expectations.
- Prepare weekly and monthly feedback reports to business with supporting analysis and interpretation.
Knowledge & Skills
- A relevant bachelor's degree in commerce, Marketing, Business Management, or a related filed is preferred.
- Minimum 10 years’ experience in FMCG sales, key account management or channel management.
- Proven experience in managing a national retail account is strongly advantageous.
- Strong understanding of FMCG retail trading principles, customer service requirements, and profitability drivers.
- Excellent commercial negotiation, strategic planning, and account management capabilities.
- Exceptional stakeholder engagement, collaboration, and communication skills to drive customer satisfaction and business growth.
- Result driven, innovative, and opportunity- focused with self-motivated, autonomous work ethic.
- High accountability, adaptable, and resilient in a fast-paced environment.
- Strong organisational and end-to-end planning abilities.