Multi Skilled Worker (Hospitality)

Introduction

Ensure day-to-day maintenance of all buildings, facilities and equipment on the property, including accommodation, conference venues, spa, kitchens and public areas.

Complete preventative maintenance tasks and schedules as set out by the Facilities Manager to reduce   unplanned breakdowns and extend asset life.

Respond promptly and efficiently to work orders and maintenance requests from the Facilities Manager, supervisors, other departments and guests.

Maintain all maintenance records, work order documentation and related paperwork accurately and timeously.

Inspect facilities and equipment regularly to identify, report and rectify maintenance needs proactively.

Ensure that all work is performed safely, in accordance with company policies, Occupational Health and Safety  requirements and hotel standards.

Collaborate with other maintenance staff and departments to support smooth hotel operations and special projects.

Duties & Responsibilities

• General Maintenance and Repairs

o Perform day-to-day general maintenance and repair tasks throughout the property as allocated by the Facilities Manager or supervisor.

o Complete all repair work in a timely manner to minimise downtime, ensuring that the quality of workmanship meets hotel and brand standards.

o Perform work that may fall outside the core trade, provided it is within reasonable general maintenance scope (multi-skilled approach).

• Preventative Maintenance

o Complete preventative maintenance tasks and schedules on buildings, equipment and plant, as directed by the Facilities Manager.

o Continuously check and inspect buildings and facilities, including guest rooms, public areas, spa, kitchens and back-of-house, to identify and report maintenance needs.

o Conduct daily checks on critical areas such as the spa facilities and ensure all are fully functional and safe for guest use.

• Electrical and Mechanical Tasks

o Perform visual checks of electrical distribution boards to ensure no loose wiring or obvious defects; report and assist with rectification in line with competency and safety limits.

o Install and repair equipment and fittings such as light fittings and plug points, ensuring safe isolation and reconnection practices.

o Check and monitor operation of equipment such as air-conditioning units, standby pumps, sump pumps, water plant and similar mechanical installations.

• Plumbing and Water Systems

o Check and maintain all hot and cold-water systems, including geysers, valves and visible pipework, as allocated.

o Check and repair fittings in toilets, taps, basins, toilets, urinals and related sanitary ware.

o Respond to leaks, blockages and low-pressure problems promptly to ensure guest comfort and prevent property damage.

• Carpentry, Tiling, Painting and Finishes

o Carry out installation and repairs of tile work, including floor and wall tiles, grouting and minor waterproofing in wet areas.

o Sand, prepare and varnish wood surfaces such as doors, frames, furniture and external timber features.

o Sand, prepare and paint walls and ceilings to a high standard of finish, matching existing colours and textures where reasonably possible.

o Install and repair fittings and fixtures (e.g. cornices, skirting, shelving, curtain rails) as required.

• Inspections, Housekeeping and Safety

o Perform routine visual inspections of plant areas, equipment rooms and service yards to identify hazards, defects and maintenance needs.

o Ensure that the work area is kept neat, tidy and safe at all times, taking special care not to damage carpets, finishes or guest property.

o Follow all safety rules and procedures, and operate tools and equipment in accordance with established safety policies and departmental procedures.

o Comply with company regulations, policies and standard operating procedures, including Health and Safety,  environmental and security requirements.

• Documentation and Communication

o Complete work order records, checklists and any related maintenance paperwork accurately and file as required.

o Report completed tasks, outstanding issues and material or spares requirements to the Facilities Manager or supervisor.

o Communicate effectively with other departments regarding the status of maintenance tasks, access to rooms or areas, and any disruption to operations.

• Guest and Departmental Support

o Respond promptly and efficiently to guest maintenance requirements, ensuring professional interaction and minimal disruption to the guest experience.

o Assist other staff and departments as required with maintenance-related support, including during functions, conferences and high-occupancy periods.

o Work all shifts flexibly, including long hours, night shifts, weekends and public holidays, in line with operational requirements.

Desired Experience & Qualification

• Minimum 3-5 years’ general maintenance, handyman or building services experience in a hotel, lodge, resort or similar environment is essential.

• Proven track record of multi-skilled work across at least two of the following: plumbing, basic electrical, carpentry, tiling, painting, mechanical plant support.

• Experience working in a guest-facing or service-oriented environment, with exposure to high service standards, will be an advantage.

Package & Remuneration

R6500.00 per month