Monitoring & Evaluation Officer

The duties and responsibilities of the Monitoring & Evaluation M&E Officer will include, but not limited to:

• Review IP monthly reports for accuracy, timeliness, and completeness; address data gaps or errors and alert managers to major issues.
• Clean and correct raw data, maintain oversight of electronic data systems, and contribute to updating data collection tools.
• Ensure IPs use standardized data collection tools consistently and maintain accurate paper and electronic records.
• Conduct monthly and quarterly data verification, including extensive site visits, and provide feedback to IPs and managers.
• Prepare IPs for external audits and verification visits, and recommend methods to improve data quality.
• Mentor and train partners on M&E philosophy, indicators, tools, and systems; provide technical support and represent NACOSA in stakeholder engagements.
• Deliver internal presentations on M&E materials and provide weekly, monthly, and quarterly data analysis to inform programming and funder reporting.
• Assist managers with preparation of reports, presentations, and publications for internal and external audiences.
• Motivate employees, support HR processes recruitment, orientation, disciplinary, attendance, and implement performance management plans.
• Provide training and mentoring to interns, team leaders, and M&E champions; develop improvement plans and support debriefing sessions.
• Perform ad hoc departmental tasks, support managers in data-related meetings, and stand in for colleagues or supervisors when required.

Requirements

• Bachelor's Degree in Social Science, Public Health, or related discipline preferred; prior relevant experience will be considered.
• Minimum of 3 years' experience in an M&E function, including monitoring data quality, capacity development of field staff, and coordinating teams.
• Proficiency in English plus one other South African language African language highly advantageous.
• Valid driver's license; SAMEA membership advantageous.
• Experience using data management systems and MS Office, with proven ability to work effectively in fast-paced, high-volume environments.

Personal Competencies

• Strong communication and interpersonal skills.
• Good computer skills with proficiency in MS Suite.
• Achievement orientation with attention to detail and accuracy.
• Monitoring and evaluation capability with strong analytical thinking.
• Planning, organising, prioritising tasks, and problem-solving ability.
• Information-seeking mindset, curiosity, and adaptability in dynamic environments.
• Relationship-building, teamwork, and cooperation with colleagues and partners.
• Ability to mentor, support, and collaborate across teams to build capacity.