MiPET : Sales Agent
MiWay Insurance Limited
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- As a MiPET Sales Agent role you will be persuading both existing and non-exisiting Miway clients to purchase our Value Added Products PET by optimizing each lead/call received.
- Maintaing a high productivity level daily & monthly by providing quality service to external and internal customers and ensuring accuracy in recording of data.
- May provide customers with essential and information regarding products and services. Predictive dialling may be used when contacting the client. Provides quality service to external and internal customers by ensuring accuracy in recording of data.
Minimum Qualification and Experience
Minimum Qualification
- Grade 12/Standard 10/NQF 4
- RE5 Certificate as per DOFA date
- STI FAIS Credits as per DOFA date
Minimum Experience
- At least 1-2 years' call Centre Sales experience
- Previous short-term insurance experience
- Previous VAPS experience in a target-driven environment
- Ability to multitask and cope with pressure
- Punctual and can self-manage
Knowledge and Skills
- Undertake Outbound Tele-Sales
- Service inbound client queries, requests
- Administration and processing
- Quality, compliance and accreditation
Personal Attributes
- Communicates effectively - Contributing dependently
- Situational adaptability - Contributing dependently
- Action orientated - Contributing dependently
- Persuades - Contributing dependently
Core Competencies
- Being resilient - Contributing dependently
- Collaborates - Contributing dependently
- Cultivates innovation - Contributing dependently
- Customer focus - Contributing independently
- Drives results - Contributing dependently