Merchandising Assistant

Introduction

The Merchandising Assistant supports the merchandising team throughout the product development, tender, sampling, sourcing, approval, and production processes. The role ensures that all critical path activities are coordinated effectively, approvals are obtained on time, and communication between internal departments, suppliers, mills, and customers is maintained to achieve on-time delivery and customer satisfaction.

Duties & Responsibilities

• Support tender & concept development, product development, and customer orders

• Administer fabric & trim procurement, sampling, approvals, and laboratory testing

• Maintain critical path & system management, including updates on internal systems

• Assist in fabric development, sourcing, and supplier coordination

• Track timelines, shipments, and documentation to ensure smooth delivery

KEY PERFORMANCE INDICATORS (KPIs)

• On-time completion of critical path milestones

• Timely submission and approval of lab dips, strike-offs, trims, and samples

• Accuracy of system updates and documentation

• Sample and approval turnaround times

• On-time fabric shipments and seal submissions

• Effective communication with internal departments and external suppliers

Desired Experience & Qualification

• Grade 12 (Matric) or equivalent

• Previous experience in clothing, textile, sourcing, or merchandising environment advantageous

• Understanding of garment manufacturing, fabric sourcing, and product development processes beneficial

SKILLS & COMPETENCIES

• Strong organizational and administrative skills

• Excellent attention to detail

• Ability to manage multiple deadlines simultaneously

• Strong communication and follow-up skills

• Proficiency in Microsoft Excel & Outlook

• Ability to work collaboratively across departments

• Problem-solving and proactive decision-making skills