Medical Receptionist vacancy

Doctor Office · Claremont Newlands

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MEDICAL ADMINISTRATOR / RECEPTIONIST

Medical practice in Claremont is looking for an experienced, reliable and professional Medical Administrator / Receptionist to join our team.

We are looking for someone with ** experience in medical aid billing, claims administration and reconciliation**, who is also comfortable managing front-desk and reception duties.

Key responsibilities include

Medical Administration & Billing

- Processing and submitting medical aid claims accurately and timeously

- Following up on rejected, unpaid and outstanding claims

- Reconciling medical aid remittances and payments

- Identifying discrepancies and resolving billing queries

- Monitoring outstanding accounts and following up where necessary

- Processing private patient accounts and payments

- Liaising with medical aids and patients regarding billing queries

- Maintaining accurate patient and billing records

- General medical practice administration

Reception Duties

- Welcoming and assisting patients in a professional and friendly manner

- Answering and managing telephone calls and WhatsApp enquiries

- Booking, confirming and managing patient appointments

- Handling patient queries and providing appropriate assistance

- Managing the reception area and general day-to-day front-office duties

- Assisting the doctor and practice team as required

Requirements

- Previous experience in a medical practice is essential

- Practical experience with medical aid claims, billing and remittance reconciliation

- Good understanding of medical aid processes and rejected/short-paid claims

- Good computer skills

- Good organisational and time-management skills

- Good communication and interpersonal skills

- Professional, friendly and patient-focused

- Able to work independently and take responsibility for administrative tasks

- Reliable, honest and discreet, with a strong understanding of patient confidentiality

The ideal candidate will be someone who is equally comfortable handling the administrative and financial side of a medical practice as they are interacting with patients at reception.

Previous experience with Healthbridge** practice management software will be an advantage.**

Hours: Monday to Fridays and alternate sat mornings

Salary: Negotiable depending on experience

Please send your CV and references to docfparker@yahoo.com

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