Medical Receptionist (Specialist)
The Employment Co · Claremont, Western Cape · R25,000
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The successful candidate will have a natural ability to communicate with patients and colleagues, be technologically savvy, and take pride in providing a high level of service.
If you are an experienced medical administrator who thrives in a fast-paced specialist environment and enjoys being part of a professional, busy team, we would love to hear from you.
Duties & Responsibilities
KEY RESPONSIBILITIES
- Welcoming and assisting patients in a warm, professional and efficient manner
- Managing a busy reception area and ensuring a smooth patient flow
- Answering and managing a high volume of telephone calls, WhatsApp and email enquiries
- Booking, confirming and managing patient appointments
- Processing patient information and maintaining accurate records
- Assisting with medical aid authorisations, quotations and accounts where required
- Processing payments and handling general administrative duties
- Liaising professionally with patients, doctors, medical specialists and other healthcare providers
- Assisting the senior administrator and practice team with day-to-day administrative requirements
- Ensuring all patient information and documentation is captured accurately and timeously
- Maintaining strict patient confidentiality at all times
Desired Experience & Qualification
APPLICATION REQUIREMENTS
- Previous experience in a specialist medical practice is essential
- Experience within Dermatology, Plastic Surgery, Aesthetic Medicine or a similar specialist environment would be advantageous
- Excellent spoken and written English
- Strong computer literacy and IT skills
- Up-to-date knowledge and experience with medical practice management software
- Able to learn and adapt quickly to new systems and technology
- Extremely accurate with strong attention to detail
- Able to work at a fast pace and efficiently manage multiple tasks simultaneously
- Excellent organisational and time-management skills
- Strong communication and interpersonal skills
- Professional, confident and well-presented
- Able to articulate themselves clearly and professionally
- Mature, reliable and able to take initiative
- Must be comfortable working in a very busy and demanding practice environment
Interested?
TO APPLY
Send your updated CV along with copies of your relevant qualifications to info@beauticianandphysician.com
Should you not receive a reply within 7 days of submitting your CV, your application was unsuccessful.