Medical Receptionist, Roodepoort - Ref# IMR054-MR

Introduction

A new and growing occupational health practice in Constantia Kloof, Johannesburg, specialising in pre-employment and fitness-for-duty medical assessments, is seeking to recruit a professional and dependable Medical Receptionist. The practice operates from a modern, purpose-built clinic with on-site audiometry, spirometry, vision testing, and vaccinations, supported by in-house radiology and pathology partners.

As a private, direct-billing practice with no medical-aid claims, the focus is on efficient, professional, and friendly patient service. This position offers the right candidate an opportunity to help shape the front office and grow with the practice.

Duties & Responsibilities

• Welcome patients and manage the reception area

• Handle walk-in patients and front-desk enquiries

• Process cash and card payments, issue receipts, and explain patient statements

• Manage telephone and online bookings using the practice management system

• Coordinate patient flow to ensure efficient service with minimal delays

• Register patients and accurately maintain electronic and physical records

• Answer telephone calls and emails professionally, including pricing enquiries

• Ensure pre-appointment requirements are completed and prepare patient files

• Coordinate with on-site radiology and laboratory couriers regarding investigations and results

• Assist with coordinating occupational health assessments and related testing

• Maintain an organised and professional reception environment

• Perform general administrative and reception duties as required

Desired Experience & Qualification

• Matric / Grade 12 essential

• Minimum 2 years' experience in a medical or allied-health reception role

• Proficient in Microsoft Office Suite, particularly Outlook, Word, and Excel

• Experience with a medical practice management or booking system advantageous

• Experience with electronic health records advantageous

• Occupational-health practice experience advantageous

• Exposure to audiometry and spirometry advantageous

• Fluent in English; additional South African languages advantageous

• Training on internal booking and tracking systems will be provided

• Medical-aid billing experience is not required, as this is a private/direct-billing practice

Skills & Attributes

• Warm, professional, and patient-focused

• Excellent verbal and written communication skills

• Strong organisational skills and attention to detail

• Calm and professional under pressure

• Honest, dependable, and trustworthy

• Comfortable handling cash and financial transactions

• Adaptable and quick to learn new systems

• Able to work independently and take ownership of the reception function

• Friendly and professional telephone manner

• Reliable with a strong work ethic

• Non-smoker preferred

Additional Information

Work Hours

Monday to Friday, 08h00 – 16h30

Start date

1 September 2026

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.