Medical Receptionist, Midstream, Centurion - REF# IMR032-JM

Introduction

A very busy specialist practice in Midstream, Centurion is seeking to recruit a Medical Receptionist to join the front office team. This opportunity is ideal for a professional, dependable, and eager-to-learn candidate who enjoys both patient interaction and providing practical day-to-day support to the doctor and practice. The successful candidate will assist with reception, administration and patient coordination within a busy specialist environment.

Duties & Responsibilities

• Welcome and assist patients in a friendly and professional manner

• Answer incoming calls and take accurate messages

• Manage appointment scheduling and diary coordination

• Respond to patient WhatsApp queries professionally and timeously

• File and maintain patient records

• Perform general front desk administration

• Scan, file, and email documents as required

• Maintain a tidy and presentable reception area

• Support the practice with day to day administrative tasks

• Monitor office and reception supplies

• Assist with ordering stationery and practice supplies when required

• Assist the doctor with personal assistant duties and administrative support

• Assist with preparing documentation and correspondence

• Support the doctor with diary management and administrative follow ups

• Assist with ensuring the smooth day to day running of the practice

Desired Experience & Qualification

• Matric / Grade 12

• Previous experience in a receptionist, administrative, customer service, or personal assistant role advantageous

• Computer literacy essential

• Good verbal and written communication skills

• Experience in a medical practice advantageous

• Experience with GoodX essential

• Valid driver's licence essential and own reliable vehicle

• Comfortable travelling locally to attend to errands and practice related tasks

• Eagerness to learn and develop within a specialist practice environment

Skills and attributes

• Strong communication and interpersonal skills

• Professional and empathetic patient approach

• High attention to detail

• Organised and reliable

• Well presented and professional

• Ability to work independently and within a team

• Strong time management and multitasking ability

• Willingness to learn and take direction

• Proactive and positive attitude

• Trustworthy and able to handle confidential matters with discretion

• Calm and professional under pressure

• Ability to manage tasks without close supervision

Additional Information

Work Hours

Monday to Friday, 08h00 – 16h30, with occasional shifts extending to 17h00

Start date

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.