Medical Receptionist (Contract)
Profile Personnel · East London
Stop applying one at a time.
JobAlertsZA auto-applies to South African jobs like this one for you, overnight. Upload your CV once — we do the applying.
Start free — we apply for you →A well-established orthopaedic surgical practice is seeking a professional and experienced Medical Receptionist for a maternity cover contract . The successful candidate will play a key role in ensuring smooth front-office operations while delivering exceptional patient care. 
 Key Responsibilities 
 
 • 
 Welcome and assist patients courteously, both in person and telephonically 

 • 
 Register new patients and accurately capture medical aid and insurance information 

 • 
 Manage and schedule patient appointments efficiently 

 • 
 Coordinate theatre bookings and compile theatre lists, liaising with relevant teams 

 • 
 Confirm appointments via phone, email, or messaging systems 

 • 
 Handle appointment cancellations and rescheduling 

 • 
 Respond professionally and timeously to patient, family, and healthcare provider enquiries 

 • 
 Manage incoming and outgoing emails and messages accurately 

 • 
 Perform general administrative duties, including filing, photocopying, and document control 

 • 
 Assist with typing clinical notes, motivation letters, and feedback reports 

 • 
 Receive and process cash and card payments, including receipting 

 • 
 Liaise with medical aids regarding authorisations, admissions, and related queries 

 • 
 Maintain practice inventory, monitor stock levels, and arrange supply orders 

 
 Minimum Requirements 
 
 • 
 Matric Certificate 

 • 
 Minimum of 2 years’ experience in a medical or surgical practice 

 • 
 Experience working with medical aid schemes 

 • 
 Computer literate with working knowledge of Microsoft Office 

 • 
 Experience with medical practice software (e.g. VeriClaim) will be advantageous; training will be provided 

 
 Skills and Attributes 
 
 • 
 Professional and confident communicator 

 • 
 Excellent typing skills 

 • 
 Strong language proficiency in English, Afrikaans, and Xhosa 

 • 
 Strong organisational and multitasking ability 

 • 
 Detail-oriented, analytical, and diligent 

 • 
 Reliable, responsible, and well-presented 

 • 
 Able to work independently and under pressure 

 • 
 Team-oriented with a patient-focused approach