Medical Receptionist, Bryanston, Johannesburg - REF#IMR046-MR

Introduction

A paediatric medical practice in Bryanston, Johannesburg is seeking to recruit a Medical Receptionist to join its team. This opportunity is ideal for a professional, organised, and dependable individual who enjoys patient interaction while providing efficient administrative and personal assistant support within a busy specialist practice. The successful candidate will play an integral role in ensuring the smooth day-to-day operation of the practice and delivering exceptional patient service.

Duties & Responsibilities

• Welcome and assist patients in a friendly and professional manner

• Manage the reception area, incoming calls, emails, and patient enquiries

• Schedule appointments and coordinate the doctor's diary

• Respond to WhatsApp and other patient communications promptly and professionally

• Maintain accurate patient records and general practice filing

• Scan, file, and distribute documentation as required

• Perform general reception and administrative duties

• Monitor and order office stationery and practice supplies

• Provide administrative and personal assistant support to the doctor

• Coordinate errands, collections, deliveries, and external appointments

• Prepare correspondence, reports, and practice documentation

• Assist with diary management and administrative follow-ups

• Support the efficient day-to-day operation of the practice

Desired Experience & Qualification

• Matric / Grade 12

• Previous receptionist, administration, customer service, or personal assistant experience advantageous

• Previous medical practice experience advantageous

• GoodX experience advantageous

• Computer literate with strong administrative skills

• Excellent verbal and written communication skills

• Valid driver's licence and own reliable vehicle essential

• Willingness to run practice-related errands when required

• Eagerness to learn and develop within a specialist medical practice

Skills and attributes

• Excellent communication and interpersonal skills

• Professional, compassionate, and patient-focused

• Strong organisational and time management abilities

• High attention to detail and accuracy

• Reliable, trustworthy, and discreet

• Ability to multitask and prioritise effectively

• Proactive, adaptable, and eager to learn

• Able to work independently and as part of a team

• Calm and professional under pressure

• Strong sense of responsibility, accountability, and initiative

• Well-presented with a positive and professional attitude

Additional Information

Start date

ASAP

Working hours

Monday to Friday, 08h00 – 17h00

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.