Medical Practice Receptionist - Bellville (Cape Town)
Hass SA Pty Ltd · Bellville, Western Cape
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The Ear Institute is looking for a full-time passionate, patient-centered Receptionist to join our dedicated team. If you have experience in customer care in a medical environment, are fluent in both English & Afrikaans, and thrive in a dynamic environment - we want to hear from you!
In this role, you will be responsible for reception duties, office administration, patient care, billing and medical aid queries. Proficiency in Excel, Outlook & Word, a valid drivers licence and your own vehicle is essential. Working experience on Syspro will be highly advantageous.
Apply today to be part of a team where exceptional care begins!
Duties & Responsibilities
- Excellent customer service and patient care
- Diary Management & appointment bookings
- Medical aid claims & queries
- Billing
- Office Administration
- Weekly banking & petty cash management
- Answering phones and Reception duties
- Basic hearing aid cleaning services and minor repairs (training will be given)
- Basic housekeeping
- Assisting branch manager with admin & maintenance co-ordination
- Preparing refreshments for patients (coffee/tea)
- Assist with branch marketing activities
Desired Experience & Qualification
- Grade 12 is a must (additional courses/qualifications will be advantageous)
- 2 - 5 years experience specifically in a medical practice environment required
- Fluent in both English and Afrikaans (verbal and written)
- Computer literate - proficient in Excel, Word and Outlook
- Medical receptionist experience
- Own vehicle & valid drivers licence
- Clear criminal record & good references
- Customer service orientated
- Syspro experience will be advantageous
Package & Remuneration
- Market related salary
- Company contribution to Provident fund and Risk cover (fully-paid company contribution)
- Company contribution to Medical aid (partial contribution)
- Annual performance bonus
Interested?
Apply on line or send your CV to: apply@earinstitute.co.za
USE THE REFERENCE: "RECEPTIONIST - BELLVILLE" in subject line of email when applying.