Medical Administrative Assistant (Psychiatric Practice)
Dr Riaan G Prinsloo · Centurion, Gauteng
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We are seeking a full-time, highly organised Medical Administrative Assistant to join our psychiatric practice. You will be the first point of contact for our patients, managing daily office operations, scheduling, and billing systems. The ideal candidate balances high efficiency with strong empathy, professional maturity, and a deep understanding of the boundaries required in a mental health environment.
Job Requirements & Skills
Matric Certificate Required
Proficient in Reading and Writing English and Afrikaans
Administrative & Interpersonal Excellence
• Strong Administrative Skills : Exceptionally organized, neat, and highly efficient in task management. • Professionalism & Maturity : Demonstrates a high level of maturity and polished professionalism in all interactions with patients and internal staff. • Customer Service : Previous experience in a customer-facing or client service role is highly advantageous .
Location & Eligibility
• Location Constraint : Must currently live in Pretoria with reliable transport to commute to the practice daily.
Mental Health Skills & Ethics
• Strict Confidentiality : Absolute adherence to POPIA and medical privacy regulations; maintaining total patient discretion at all times. • High Empathy & Emotional Intelligence : Ability to interact warmly and compassionately with patients who may be experiencing mental health challenges or distress. • Strong Professional Boundaries : Ability to firmly, consistently, and politely enforce practice boundaries, policies, and appointment protocols.
Technical Adaptability
• Systems Agility : Proven ability to quickly learn new technology and adapt to modern digital software systems. • Software Proficiency : Capacity to master GoodX medical software, WhatsApp Business, and basic automated communication tools.
Employment Details
• Type : Full-time. Monday to Thursday from 7:15 to 16:00 and Fridays from 7:15 to 12:00. • Remuneration : R10 000 to R12 000 per month (depending on experience) • Location : On-site (135 Gerhard Str, Die Hoewes, Centurion)
How to Apply
If you meet the criteria and are passionate about supporting a vital mental health service, please send your CV in PDF format to support@drprinsloo.co.za prior to 30 September 2026.