Mascor Toyota: Sales Executive

Mascor is a Company consisting of franchised Toyota dealerships in Greytown and Dalton. We offer professional and high-quality service and customer service standards. Mascor Toyota Greytown is currently seeking a Sales Executive, to actively promote and sell new and pre-owned vehicles, ensuring excellent customer service, achieving sales targets, and upholding the Toyota brand’s reputation for quality and trust. RESPONSIBILITIES: 1. Sales & Customer Service Proactively engage with prospective customers via showroom floor, online leads, telephonic inquiries, and referrals. Conduct professional vehicle presentations, test drives, and product demonstrations. Identify customer needs and recommend suitable vehicles and value-added products (warranties, service plans, finance options). Negotiate trade-in values and finalise sales deals in line with dealership policies. Maintain regular follow-ups with potential and existing customers to secure repeat business. 2. Administration & Compliance Complete all sales documentation accurately (offer to purchase, finance applications, trade-in appraisals). Ensure compliance with F&I. POPIA, and other applicable automotive retail regulations. Work closely with the F&I Manager to secure finance approvals and insurance arrangements. Maintain updated vehicle stock lists and pricing on dealership and third-party platforms. 3. Vehicle Preparation & Merchandising Ensure all vehicles on display are clean, well-presented, and correctly priced. Assist with vehicle photos and descriptions for online marketing. Monitor the condition of used stock and report any issues to management. 4. Targets & Performance Consistently meet or exceed monthly sales and gross profit targets. Contribute to dealership CSI (Customer Satisfaction Index) targets through professional service. Track personal performance and proactively seek improvement opportunities.