Marketplace Account Manager
Salt South Africa · Cape Town, Western Cape
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Start free — we apply for you →- Managed client relationships and acted as the primary point of contact for advertising accounts.
- Drove adoption, retention, and growth of a digital advertising platform among business customers.
- Analyzed campaign performance, sales metrics, and advertising data to identify trends and improvement opportunities.
- Developed strategic media plans and recommended advertising solutions to maximize client ROI.
- Identified upselling and cross-selling opportunities to grow account revenue.
- Coordinated campaign delivery by working with design, marketing, commercial, and operational teams.
- Managed campaign scheduling, execution, performance tracking, and reporting.
- Oversaw billing and payment processes to ensure timely and accurate invoicing.
- Developed promotional content, case studies, and educational materials to support platform adoption.
- Supported account management teams with advertising strategy, client engagement, and issue resolution.
- Gathered customer feedback and collaborated with product and technical teams to improve platform functionality and user experience.
- Facilitated training sessions, webinars, and client education initiatives focused on advertising performance and best practices.
- Implemented new client acquisition and retention strategies to drive business growth.