Manager: Warehouse and Logistics

Introduction

The main purpose of the job is to lead and manage the overall logistics operations, including transportation, warehousing, inventory management, and distribution. The role will develop and implement efficient logistics strategies to optimise supply chain processes and ensure the timely delivery of products and services. The incumbent will also liaise with vendors, transportation providers, and other stakeholders to ensure seamless operations and timely delivery of products.

Duties & Responsibilities

Key Performance Area’s

• Develop and execute comprehensive supply chain strategies to optimise transportation routes and minimise lead times.

• Monitor and manage transportation activities, including carrier selection, freight negotiations, and freight cost management.

• Coordinate with external partners and vendors to ensure the timely and cost-effective delivery of goods and services.

• Implement tracking and monitoring systems to provide real-time visibility into the movement of goods throughout the supply chain.

• Continuously evaluate transportation performance metrics and identify opportunities for process improvement and cost reduction.

• Oversee warehouse operations, including inventory control, receiving, storage, and order fulfilment processes.

• Optimise warehouse layout and storage configurations to maximise space utilisation and streamline material handling.

• Implement inventory management strategies to minimise stockouts, excess inventory, and carrying costs.

• Ensure adherence to safety and quality standards in warehouse operations, fostering a culture of compliance and risk mitigation.

• Regularly assess and improve warehouse operational efficiency.

• Manage relationships with logistics service providers, carriers, and third-party vendors to ensure high-quality and cost-effective logistics services.

• Negotiate and review contracts with logistics partners to secure favourable terms and conditions while maintaining service level agreements (SLAs).

• Conduct regular performance evaluations of vendors and service providers to ensure adherence to agreed-upon standards and KPIs.

• Identify opportunities for vendor consolidation and collaboration to optimise costs and streamline logistics operations.

• Proactively address any issues or disputes with vendors and service providers to ensure smooth and uninterrupted logistics operations.

• Develop and implement robust procedures and protocols to adhere to telecommunications-specific regulatory guidelines and quality standards.

• Conduct regular audits and assessments to verify compliance with logistics and transportation-related regulations.

• Collaborate with relevant stakeholders to address any compliance issues and implement corrective actions as needed.

• Provide strong leadership and guidance to the logistics team, fostering a culture of collaboration, accountability, and continuous improvement.

• Set clear performance expectations and goals for team members, providing regular feedback and coaching to support their professional development.

• Foster a positive and inclusive work environment that encourages teamwork, innovation, and knowledge sharing.

• Identify training and development opportunities to enhance the skills and capabilities of the logistics team.

• Promote effective communication and collaboration within the team and across other departments to ensure a cohesive and well-coordinated logistics operation.

Desired Experience & Qualification

Minimum Requirements

Qualifications

• Bachelor’s degree in Supply Chain Management or Logistics or equivalent.

• Supply Chain Management accreditation will be an added advantage.

• Honours degree in Supply Chain Management or Logistics will be an added advantage.

Experience

• 8 years’ experience in supply chain management warehousing and logistics operations, with a minimum of 5 years in a managerial role.

• Proven track record in managing complex logistics operations within the telecommunications industry.

• Extensive experience in overseeing transportation management, warehouse operations, and distribution activities to ensure efficient and cost-effective supply chain operations.

• Experience in negotiating and managing contracts with logistics service providers, carriers, and third-party vendors to ensure timely and cost-effective delivery of goods and services.

Knowledge

• Comprehensive understanding of logistics management principles and best practices, including supply chain optimisation, transportation planning, and inventory control.

• Profound knowledge of global logistics and supply chain networks, encompassing local and international shipping, customs regulations, and trade compliance.

• Familiarity with various modes of transportation, including air, sea, and land freight, as well as the associated logistics requirements and considerations for each mode.

• Expertise in using logistics management software and systems and enterprise resource planning (ERP) software.

• Sound knowledge of warehouse operations, including inventory management, order fulfilment, and warehouse layout optimisation for efficient material handling and storage.

• Understanding of key performance indicators (KPIs) and metrics in logistics, enabling the measurement and monitoring of operational performance and the identification of areas for improvement.

• Familiarity with industry-specific regulations, quality standards, and safety protocols related to the handling and transportation of goods, ensuring compliance with relevant laws and guidelines.

• Knowledge of the Public Finance Management Act (PFMA).

Managerial/ Leadership Competencies

• Leading Courageously

• Leading in a VUCA world

• Nurturing Talent

• Winning Spirit

• Meaningful participation

• Customer and Commercial Insight

• Taking an outside-in perspective

• Beyond Sentech

• Coaching and Mentoring

• Conflict Management

• Critical and Innovative Thinking

• Direction Setting (Vision and Strategy)

• People Management

• Performance Management

• Programme/ Project Management

• Quality Assurance and Risk Management

• Service Delivery Innovation

• Stakeholder Development & Relations

• System Thinking

• Design Thinking

Behavioural Competencies

• Change Leadership

• Compliance

• Financial Awareness

• Safety, Health and Environmental Knowledge

• IT User Ability

• Organisational Understanding

• Planning and Organising

• Policies and Procedures

• Presentation Skill

• Project coordination

• Quality Orientation

• Relationship Management

• Reporting

• Research

• Risk Management

• Telecommunications Regulations

• Communication Skills (verbal and written)

• Holding Others Accountable

• Analytical thinking

• Integrity and Professionalism

• Judgement and Decision-Making

• Learning Agility

• Organisation Resilience

• Personal Mastery

• Result Orientation

• Strategic Thinking and Agility

• Team Orientation

Interested?

CLOSING DATE: 2 September 2026

Sentech will give preference to suitable candidates who add to the cultural and gender diversity of the company. People with disabilities will be given preferences and they are encouraged to apply. Medical examinations will be undertaken before successful appointment depending on the nature of the position.

Correspondence will be limited to short-listed candidates. If you have not been contacted within three months after the closing date, please consider your application as unsuccessful. All materials and communications will be held in absolute confidence.

Sentech reserves the right not to appoint.