Manager: Supply Chain and Warehousing (Limpopo, Mpumalanga)

Purpose of the Role

• To lead and enhance the Warehousing and Refurbishment of equipment and devices ensuring availability of accurate finished and installation ready equipment, devices, products, and stock that is quality assured.
• To refurbish equipment and devices, establish secure storage inventory integrity, timely order fulfilment, enabling reliable device availability in a manner that supports customer experience and revenue growth through efficient and controlled distribution.

Job Context

Key Focus Areas

• Spear Headed Receipt, Warehousing and Refurbishment of Quality-Assured Inventory 20%
• Refurbished and Quality-Assured Devices ready for deployment driving constant improvement and efficiencies
• Championed Warehousing, Quality Control, Inventory Control, Storage and Asset Protection 25%
• Efficient Dispatch and Order Fulfilment Warrantied 20%
• Compliance and SLA Performance Executed 15%
• Stakeholder Management Enabled 10%
• People Leadership, Capability and Team Performance Executed 10%

Core Leadership & Behavioral Competencies

• Accuracy
• Planning
• Results oriented
• Devotion to quality
• Customer Focus
• Market oriented
• Performing Under Pressure
• Commercial Drive
• Dutifulness and Accountability

Technical / Proficiency Competencies

• Inventory and Warehouse Management
• Hardware Life Cycle Management
• Inventory control and reporting
• Inventory protection and safeguarding
• Logistics and Distribution Management
• Compliance, Risk and Asset Protection
• Deep knowledge of warehouse management systems WMS
• Knowledge of inventory management of equipment, devices, products, and stock
• Demand planning, forecasting, and stock optimization
• Supply Chain Coordination
• SLA Management
• Regulatory & Security Compliance Payments / Hardware
• Refurbishment, Testing & Quality Assurance Oversight.

Key Responsibilities

Warehousing & Inventory Management

• Implement effective receiving and warehousing processes
• Ensure quality assurance checks of all equipment and devices
• Ensure accurate recording and system capture of inventory
• Align inventory receipt with demand forecasts
• Improve turnaround times and throughput

Refurbishment & Quality Assurance

• Apply refurbishment processes and standards
• Guarantee adherence with inspection, testing, and assessment policies
• Manage repair, replacement, and restoration of devices
• Ensure compliance with security and regulatory standards

Storage, Control & Asset Protection

• Implement safe and secure storage practices
• Establish accurate real-time inventory tracking and audits
• Ensure compliance with OHSA and internal policies
• Manage risk controls to prevent loss, theft or damage

Dispatch & Fulfilment

• Validate efficient picking, packing and dispatch processes
• Coordinate dispatch activities based on SLA requirements
• Monitor performance, accuracy and turnaround times

Compliance & SLA Performance

• Ensure operations support SLA requirements and installation timelines
• Implement SOPs and continuous improvement initiatives
• Maintain compliance with regulations and audit requirements

Stakeholder Management

• Communicate inventory availability and risks
• Align supply, demand, and service delivery
• Coordinate cross-functional teams

People Leadership

• Manage team performance and productivity
• Build a high-performance, customer-focused culture
• Provide coaching, development and succession planning.

Management Accountability

• Number of direct reports: 2
• Number of indirect reports: TBA

Qualifications & Experience

Minimum qualification

• Bachelor's degree in supply chain management, Logistics, or Business Administration

Minimum job-related experience

• 5 years' experience in warehousing, logistics, or supply chain operations
• Leadership experience in fast-paced environments banking, fintech, financial services advantageous
• Experience managing high-value, high-volume inventory environments
• Proven track record in inventory control, warehouse optimization, and dispatch operations

Certifications

• Certified Supply Chain Professional

Knowledge Requirements

Systems

• Warehouse Management Systems WMS
• Enterprise Resource Planning ERP / inventory tracking systems
• Dispatch / logistics systems

Processes

• Inventory control and stock management
• Warehousing and storage practices
• Dispatch and fulfilment processes
• SLA management
• Compliance and asset control processes

Compliance & Requirements

• Occupational Health and Safety Act OHSA
• Office and warehouse-based role
• May require travelling

Closing Date 31 July 2026