Manager: Pet Insurance
Telesure Investment Holdings (Pty) Ltd · Auto And General Park, Gauteng
Stop applying one at a time.
JobAlertsZA auto-applies to South African jobs like this one for you, overnight. Upload your CV once — we do the applying.
Start free — we apply for you →Introduction
Manage the launch of the Pet Insurance product, growing the product and manage product enhancements. Own profit and loss and ensure continuous profitability of the product
Duties & Responsibilities
Brand
Oversee a particular area, product or service within the larger brand strategy. Involves managing development and delivery.
Marketing
Oversee a particular area, product or service within the larger marketing strategy. Involves managing development and delivery.
Stakeholder Engagement
Identify and manage stakeholders up to top management level, finding out their needs/issues/concerns and reacting to these by leading and coordinating the development of stakeholder engagement plans to support the communication of
business information and decisions. Offering Technical support to operational areas of the business i.e. Sales and Operations. Coordinate and help facilitate the success of the Pet Profit & Loss.
Develop strong relationships with internal Key stakeholders including Pricing, Analytics, IT and Marketing.
Product and Solution Development
Responsible for managing the definition, development and delivery of a significant product or service within the product development and engineering program, ensuring alignment with customer requirements. Develop new ideas that will enhance the performance of the product. Work with Senior Management to identify new opportunities for the business.
Data Collection and Analysis
Make authoritative recommendations that have a significant impact on the business over the short and long term. Recommendations could be technical or professional in nature. Monitoring financial performance of the Pet product and work with VAPS Senior Management to improve performance as required. Monitor Industry developments to ensure products and services stay fit for purpose. Evaluate product performance analysis with appropriate recommendation where required for Operations.
Project Management
Manage a portfolio of projects while reporting to senior colleagues. Attend relationship meetings with the Product UMA to explore and influence new ideas to enhance the Pet offering and to resolve any issues.
Compliance
Identify shortcomings in compliance processes, systems and procedures, and suggest and implement appropriate improvements. Work is focused on an assigned unit or discipline. Ensure the Pet product meets regulatory requirements and TCF principles, including claims experience and complaints to ensure it remains fit for purpose.
Insights and Reporting
Prepare and coordinate the completion of various data and analytics reports. Review and report on the voice of the customer to ensure that the product continues to meet customers’ expectations.
SKILLS
Action Planning
Use comprehensive knowledge and skills and provide guidance and training to others on how to develop appropriate plans or perform necessary actions based on recommendations and requirements.
Commercial Acumen
Apply comprehensive understanding of the business environment and objectives developing solutions and provide guidance and training to others.
Customer and Market Analysis
Use comprehensive knowledge and skills and provide guidance and training to others on how to conduct research and analyze data to develop a comprehensive understanding of customer and market conditions that enables
maximum return on investments.
Veterinarian Skills
Apply comprehensive knowledge / skill, and provide guidance and training to others.
Data Collection and Analysis
Work independently and provide technical guidance when required on how to
analyze data trends for use in reports to help guide decision making.
Planning and Organizing
Use comprehensive knowledge and skills and provide guidance and training to others on how to plan, organize, prioritize and oversee activities to efficiently meet business objectives.
Policy and Regulation
Use comprehensive knowledge and skills and provide guidance and training to others on how to interpret and apply comprehensive knowledge of laws, regulations and policies in area of expertise. Relevant Pet Insurance Legislation; Short Term Insurance Legislation.
Effectively Presents Solutions
Use comprehensive knowledge and skills and provide guidance and training to others on how to clearly present solutions that link directly to the key objectives and challenges important to the client. Aligns stated needs with solution benefits; Communicates offerings in a compelling way; Compels clients to a desire to act; Conveys initiatives to partners; Explains how the solution aligns with needs; Invests appropriate time to understand core needs; Offers solutions at the optimal time.
Desired Experience & Qualification
Experience
5 or more years' experience and full knowledge of End to End Pet Product (Essential); 2 or more years' experience of working in a regulated environment (Essential) Experience working within the Financial Services Industry (Advantageous)
Qualifications
Grade 12/ SAQA Accredited Equivalent (Essential); Veterinarian Qualification (Advantageous) STI Qualification (Advantageous)