Manager: Learning and Development (13267)

CLOSING DATE: 28 AUGUST 2026

DUTIES AND RESPONSIBILITIES

STRATEGY DEVELOPMENT & ALIGNMENT

• Translate the approved L&D strategy into operational plans and delivery schedules
• Implement the Workplace Skills Plan WSP and track execution against targets
• Ensure alignment of all L&D activities with EE and transformation plans
• Provide input and feedback to improve strategy based on operational insights

LEARNING DELIVERY & OPERATIONAL EFFICIENCY

• Manage and oversee the process of training needs analyses and skills gaps to determine knowledge and skills gaps for the SABC.
• Conduct Training Needs Analysis TNA and identify organisational skills gaps
• Implement onboarding and offboarding learning programmes aligned to business needs
• Coordinate the design, scheduling, and delivery of learning interventions technical, leadership, compliance
• Manage the end-to-end learning cycle plan, deliver, evaluate, report
• Monitor, evaluate, and report on the impact of learning interventions on performance outcomes
• Ensure compliance with all education, training, and skills development legislation
• Develop and maintain quality assurance frameworks for learning delivery
• Consolidate and communicate annual and quarterly training plans
• Optimise the use of Learning Management Systems LMS to improve tracking, reporting, and learning administration
• Leverage digital tools and AI-enabled solutions to enhance learning delivery, automation, and data-driven decision-making
• Manage learning-related contracts to ensure provider and learner compliance
• Ensure all learning interventions align to EE and transformation objectives

SKILLS DEVELOPMENT, SETA & PIPELINE MANAGEMENT

• Act as the organisation's accredited Skills Development Facilitator SDF with full accountability for compliance
• Compile, submit, and secure approval of the Workplace Skills Plan WSP and Annual Training Report ATR for the Group
• Manage mandatory and discretionary grant funding, including applications, tracking, and reporting
• Serve as primary liaison with relevant SETAs e.g. MICT SETA, ensuring compliance, audit readiness, and grant recovery

Lead the end-to-end implementation and management of

• Learnerships
• Internships
• Graduate development programmes
• Experiential learning and bursary initiatives
• Manage
• Own the end-to-end learner lifecycle recruitment, onboarding, tracking, assessment, completion
• Identify, onboard, and manage accredited training providers and vendors, ensuring quality and contractual compliance
• Ensure all programmes comply with the Skills Development Act and align to the National Qualifications Framework
• Build and sustain feeder pipelines for scarce and critical skills
• Prepare for and manage SETA audits, verifications, and statutory reporting requirements.

GOVERNANCE, RISK AND COMPLIANCE

• Manage the Learning & Development budget and expenditure to ensure cost-effective delivery and adherence to financial controls
• Develop, implement, and maintain L&D policies, procedures, SOPs, and internal control measures
• Ensure compliance with all relevant legislation, including the Occupational Health and Safety Act and skills development regulations
• Identify, monitor, and mitigate risks to protect organisational integrity and prevent financial loss
• Conduct and monitor internal audits, ensuring implementation of corrective and preventative actions
• Maintain accurate L&D records and always ensure full audit readiness

STAKEHOLDER & SERVICE MANAGEMENT

• Build and manage effective relationships with internal stakeholders, SETAs e.g. MICT SETA, and external service providers
• Partner with business units to understand capability needs and ensure delivery of relevant L&D solutions
• Support organisational effectiveness and transformation initiatives through targeted L&D interventions
• Ensure high-quality, responsive service delivery and a positive stakeholder experience
• Provide accurate reporting, analytics, and insights to support business decision-making
• Leverage HR and L&D data to inform planning, track performance, and improve service delivery

LEADERSHIP AND PEOPLE MANAGEMENT

• Lead, manage, and develop the L&D team to ensure effective delivery of departmental objectives
• Drive performance management, accountability, and delivery against agreed targets
• Identify capability gaps within the team and implement development plans PDPs
• Ensure appropriate resourcing, workload management, and succession planning
• Foster a high-performance, solutions-driven, and delivery-focused team culture
• Maintain effective communication and alignment within the team on priorities and expectations
• Manage employee relations to maintain a productive and professional work environment.

INHERENT/MINIMUM REQUIREMENTS

QUALIFICATIONS

• Relevant bachelor's degree NQF Level 7 in Human Resources, Industrial Psychology, or Behavioural Sciences
• Occupationally Directed Education, Training and Development Practices ODETDP Qualification NQF Level 5 - Advantage

EXPERIENCE

• Minimum 5 years' experience in Learning & Development / Human Capital Development functions
• Minimum 5 years' experience in a management or supervisory capacity within Learning and Training & Development

KNOWLEDGE

• Comprehensive knowledge of the end-to-end Learning and Development function, including learning strategy, instructional design, facilitation, learning technologies, Learning Management Systems LMS, evaluation, and organisational capability development.
• Sound knowledge of South African skills development legislation, including the Skills Development Act, Skills Development Levies Act, National Qualifications Framework NQF, SAQA, QCTO, SETA requirements, WSP/ATR processes, grant funding, and BBBEE Skills Development requirements.
• Proven experience managing end-to-end learning programmes, including learnerships, internships, graduate development, bursaries, and other talent development initiatives.
• Experience managing Learning Management Systems LMS, external training providers, accredited vendors, and learning-related contracts.
• Knowledge of competency-based learning, assessment, facilitation, coaching, and integrated talent development practices.
• Strong understanding of governance, compliance, reporting, quality assurance, audit requirements, and learning analytics within a complex organisational environment.:
• National Qualifications Framework
• SAQA and QCTO systems
• Working knowledge of broader labour and training legislation governing Learning & Development in South Africa
• Experience onboarding and managing external training providers and accredited vendors
• Experience managing learnerships, internships, and graduate development programmes end-to-end