Manager Inspectorate - WCLA07/2026

Introduction

To implement effective inspectorate operations which promote greater public interest protection through compliance. Duties & Responsibilities

1. Facilitate The Determination of Public Interest Within Allocated Municipal Areas

•         Enable Inspections to be conducted in all local municipal areas to facilitate public interest •         Collaborate with stakeholders to collate input and data to interrogate public interest •         Develop recommendations for decision making based on findings •       Promote public communication regarding regulation •        Oversee the development of Problem Statements in Municipal areas including the Metro 2. Develop Operational Strategies for Licensed and Unlicensed Premises (Data and Evidence Led) Within Designated Municipal Areas

•          Implement co-ordination of operations with relevant enforcement agencies •         Manage operations according to set procedures •         Review of operations conducted and report to stakeholders 3. Manage Annual / Quarterly Inspections of All Licensed Premises

•         Manage timeous annual / quarterly Inspections •         Review of quality of inspectorate reports against LLT and Appeal Tribunal decisions •         Review of compliance notices for non-compliance and where appropriate non-compliance reports are filed 4. Collaborate With Key Partners / Stakeholders for Effective Regulation and Compliance

•         Maintain an institutional service standard or arrangement with DLO’s and Municipal partners •         Develop a shared understanding with legislative partners to grow appreciation for regulation •         Implement communication and awareness tools to promote advocacy and awareness of social ills and how it relates to alcohol 5.  Implement Compliance Monitoring of Special Events and Temporary Licenses

•       Implement and monitor compliance inspections for special events and temporary licenses 6.  Design And Implement Compliance Intelligence Gathering

•         Gather effective compliance intelligence and report on for areas •         Collect credible intelligence to inform compliance & enforcement interventions •         Gather relevant data and analyze to enable the LLT in determining public interest 7.   Guide the Investigation of Complaints for Licensed and Unlicensed Premises

•         Execute complaints investigations according to set procedures •         Review outcomes of investigations conducted and report to stakeholders as needed •         Monitor and enhance the quality of investigations and inspectorate reports against LLT and Appeal Tribunal decisions •         Implement section 64 process allowing for the timeous serving of notices and submission of related inspectorate reports 8.  Effective Resource Management (Human, Financial and Physical) Within the Unit

•         Establish and maintain appropriate systems (analytical tools, information systems, projections of cost behavior) and policies to ensure effective and efficient management of resources •         Perform accurate forecasting, budgeting and allocation of resource within the unit •         Manage external contractors and suppliers within the unit •         Develop and manage internal service level agreements with other units •         Ensure effective identification and management of business risks, resources and continuous improvement •         Manage capacity within the unit to ensure sustained service delivery 9.  Effective People Management Within the Unit

•         Manage people development in line with organisation-wide skills development strategy within the unit •         Manage talent within the unit and ensure talent management strategies (attraction, retention, development) are implemented •         Implement performance management within the unit in line with Human Resources Policies and Guidelines •         Manage grievances, discipline and terminations within the division in line with Human Resources policies and guidelines •         Lead and direct staff within the division to be able to meet the objectives set for them •         Build and foster a culture of good governance, customer service, honesty and integrity and world class delivery in the division •         Implement innovative recognition and reward systems 10.   Effective Promotion and Practice of Good Corporate Governance Risk and Compliance Pertaining to HR And Financial Policies, Legislation and Regulations

• Implement governance framework to ensure professional conduct by Unit employees and upholding of WCLA values and governing principles
• Ensure good governance within the unit in line with the corporate governance guidelines and related legislation
• Manage risks within the Unit
• Manage compliance within legislation, regulations, WCLA policies and procedures within the unit
• Ensure compliance with all audit requirements emanating from audit processes within the unit
• Draft and submit annual, quarterly and monthly reports required or delegated

Knowledge ·        Working knowledge of relevant Public Sector legislation, e.g. PFMA, National and Provincial Treasury Regulations, Administrative Law. ·        Working knowledge of relevant industry legislation and regulations, e.g. Western Cape Liquor Act, POPI, PAJA, PAIA. ·        Sound knowledge and understanding of risk management, risk registers, risk mitigation etc. ·        Detailed working knowledge of Project Management. ·        Knowledge of communication and stakeholder relations practices. ·        Proficiency in modern office software, including Microsoft 365 and the ability to utilize software packages to analyse date, manage projects, write reports and track budgets. Skills ·        Knowledge of communication skills ·        Facilitation and presentation skills ·        High level of report writing skills ·        Computer Literate plus Microsoft Office

Application Procedure Applicants must submit a formal WCLA Application form, a comprehensive CV, certified copies of qualifications, identity document and driver’s license (where applicable). WCLA Application forms can be obtained from the WCLA website:  www.wcla.gov.za (tab: News, Notices and must reach the Human Resources Section on or before the closing date indicated. Only Electronic applications will be accepted (via website: www.wcla.gov.za ). Applications received after the closing date will not be accepted or considered. Should you not be contacted within two months from the closing date for applications, the candidate must accept that the application was unsuccessful. Shortlisted candidates may be subjected to personnel suitability checks which include criminal record checks and qualification verification. By applying for this position, candidates agree to reference checks, criminal and qualification checks being performed. Competency tests may be done before an appointment is made for all Senior Management positions. Please note that the following will lead to disqualification  of applications: 1.       Submission of fraudulent qualifications and / or documentation. 2.       Non-submission of certified copies of academic qualifications / records. 3.       Non-submission of WCLA Application form, Curriculum Vitae, Identity document and Driver’s License (where applicable). The WCLA reserves the right not to make an appointment. The Western Cape Liquor Authority is guided by the principles of the Employment Equity Act.

ENQUIRIES:              Ms Favourite Mlondo or Mrs Sandra Farmer : (021) 204 9732 / 92

Desired Experience & Qualification

Minimum Requirements

• Formal 3-year relevant qualification - NQF Level 7 (Degree/BTech) or NQF Level 6 (National Diploma) • At least 5 years' relevant working experience of which 3 years was in a supervisory capacity • Project management experience • Valid Code B/ EB driver’s license with no vehicle restrictions • Computer literate plus advanced proficiency in MS Office Suite A