Manager: Community Services

MINIMUM REQUIREMENTS

• Qualification: Grade 12; Basic Traffic Officer Diploma offered by accredited Traffic Traf Training Institutions. Degree or Advanced Diploma in Traffic Management or Traffic Policing/ Disaster Management. Valid driving license. firearm proficiency. Computer
• Literacy: MS Office. No criminal record: clearance certificate must be provided.
• Experience: 8 years' experience in protection services/ law enforcement/ disaster management inclusive of three years proven supervisory experience.
• Skills: Leadership, Decision-making, Traffic law enforcement knowledge, Communication, Attention to detail, Ability to work under pressure.
• Knowledge and Scope of work: Implements policies and procedures and ensures that by-laws, regulations and crime prevention are enforced. Manages a number of operational areas and ensures optimal use and maintenance of resources and equipment, and adherence to performance management criteria.

DUTIES

• Traffic management
• Security management
• Law enforcement management
• Emergency, fire and Disaster Management Procedures
• Crime prevention functions
• Protection services
• Operational planning and reporting
• Personnel and performance management
• Procedures, systems and controls
• Administration

Core Professional Competencies

• Community and customer focus
• Problem solving
• Negotiation and орноб influencing
• Resilience
• Communication
• Ethics and professionalism

Functional Competencies

• Patrols, enforcement and emergency response

Public Service Orientation

• Service Delivery Orientation
• Interpersonal relationships
• Customer Orientation and customer focus
• Communication
• Service delivery

Personal Competency

• Action and Outcome Orientation
• Resilience
• Change readiness
• Learning Orientation

Management /Leadership

• Direction Setting
• Impact and Influence
• Coaching and Mentoring
• Team Orientation