Management

Introduction

Are you an experienced retail leader who thrives on achieving results, inspiring teams, and delivering outstanding customer experiences? At Crazy Plastics Kimberley , we're looking for a passionate, driven, and customer-focused Management Team Member to join our dynamic team.

This is an exciting opportunity for a motivated professional who enjoys working in a fast-paced retail environment, leading by example, and making a real impact on store performance. If you have strong leadership skills, a proven ability to drive sales, and a commitment to operational excellence, we want to hear from you.

Join a company that values growth, teamwork, and excellence, where your leadership can make a difference every day.

Duties & Responsibilities

Duties & Responsibilities – Management Team (Crazy Plastics Kimberley)

• Lead, motivate, and develop the store team to achieve company objectives.

• Ensure exceptional customer service is delivered at all times.

• Drive sales and achieve store sales targets and KPIs.

• Supervise daily store operations and ensure efficient workflow.

• Maintain high standards of housekeeping, merchandising, and store presentation.

• Ensure shelves are fully stocked, correctly priced, and products are displayed according to company standards.

• Manage stock receiving, stock control, stock counts, and minimise stock losses.

• Monitor cash handling procedures and ensure accurate daily banking and cash-ups.

• Ensure compliance with company policies, procedures, and health & safety regulations.

• Manage staff attendance, punctuality, productivity, and performance.

• Coach, train, and support team members to improve performance and customer service.

• Handle customer queries, complaints, and returns professionally and efficiently.

• Assist with recruitment, onboarding, and performance management where required.

• Ensure security procedures are followed to prevent theft and shrinkage.

• Complete administrative duties, reports, and other management tasks accurately and on time.

• Work closely with senior management to achieve operational and financial goals.

• Be willing to work retail hours, including weekends and public holidays.

• Lead by example by maintaining professionalism, integrity, and a positive attitude.

• Ensure the store is opened and closed according to company procedures.

• Perform any other reasonable duties as assigned by senior management.

Desired Experience & Qualification

Experience & Qualifications

• Grade 12 (Matric) certificate (essential).

• Minimum of  3 –4 years' retail management or supervisory experience , preferably in a high-volume retail environment.

• Proven experience leading and managing a team.

• Strong sales-driven mindset with a track record of achieving targets.

• Experience with stock control, stock takes, merchandising, and inventory management.

• Knowledge of cash handling, cash-ups, and retail administrative processes.

• Excellent leadership, communication, and interpersonal skills.

• Strong problem-solving and decision-making abilities.

• Ability to work under pressure and manage multiple priorities in a fast-paced environment.

• Customer-focused with excellent conflict resolution skills.

• Computer literate, with proficiency in Microsoft Office (Excel, Word, and Outlook).

• High level of integrity, accountability, and attention to detail.

• Flexible and willing to work retail hours, including weekends and public holidays.

• Valid driver's licence will be advantageous.

• Clear criminal record.

Package & Remuneration

Market based

Interested?

Ready to make your mark with Crazy Plastics? If you're a motivated retail leader who is passionate about delivering results and developing high-performing teams, apply today via PNet. We look forward to meeting candidates who are eager to grow with us and contribute to our continued success.