Maintenance Technical Assistant - (KZN)
Frogfoot Networks Pty Ltd · KwaZulu-Natal
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- Frogfoot is looking for a Maintenance Technical Assistant to join the Maintenance Department.
Purpose of the Role
- This role is perfect for someone who enjoys assisting the Fibre Technician with network maintenance and supporting the smooth operation of the fibre network.
- You will play a hands-on role in maintaining clean and safe worksites, ensuring tools and equipment are in good condition, helping the fibre installations and testing, and supporting preventative and reactive maintenance activities.
Key Responsibilities
- Assist the Fibre Technician with network maintenance, including preventative and reactive maintenance.
- Maintain a clean and organised work environment at all designated sites e.g., manholes, surrounding work areas.
- Ensure tools, equipment, and the maintenance vehicle are clean, safe, and in good working order.
- Manage and organise cables on slack brackets.
- Assist with documentation, labelling, and record-keeping requirements.
- Perform OTDR monitoring, relay findings, and save test traces accurately.
- Comply with all SHEQ policies, procedures, and safety standards.
- Keep the vehicle file updated and report any defects or damages.
- Support reinstatements, fibre installations, cable installations, and general field work.
- Perform any additional work-related duties assigned by management.
What You'll Need to Know
To succeed in this role, you should have
- Grade 12 Matric preferred.
- CFOT certification advantageous.
- 12 months' experience in a similar fibre, maintenance, or civil works environment.
Technical Knowledge
- Civil works.
- Fibre installations.
- Fibre testing.
- Cable installations.
- Windows operating systems.
- Fibre duct installation and cable installation.
- Splicing and fibre testing fundamentals.
- Installation of ONTs and routers.
Working Conditions
- Field-based environment.
- Extended or irregular hours when required.
- Liaising with various internal teams and external stakeholders.
- Following instructions, maintaining records, and ensuring accurate information capture.
- Handling customer interactions professionally, including during difficult situations.
- Operating within safety, compliance, and procedural standards.
Skills That Will Help You Succeed
- Site build experience.
- Fault finding and troubleshooting.
- Fibre duct and cable installation.
- Fibre splicing and testing.
- Installation of ONTs and routers.
- Ability to check, record, and report technical information accurately.
- Strong organisational skills and ability to follow structured processes.
- Ability to assess and prioritise tasks effectively.
- Practical decision-making and problem-solving skills.
- Ability to work proactively and take initiative.
- Ability to work collaboratively across teams and departments.
Qualities We Value at Frogfoot
- Solution-driven mindset: Ability to identify issues, analyse problems, and implement workable solutions.
- Integrity: Honest, responsible behaviour aligned with organisational values.
- Professionalism: Demonstrates respectful, ethical conduct with colleagues and customers.
- Attention to detail: Thorough, careful, and precise in all tasks.
- Customer orientation: Attentive, polite, and professional when serving customers, even in challenging situations.
- Practical common sense: Ability to make sound, logical decisions on-site.
- Adaptability: Willingness to work irregular hours and adapt to operational needs.
- Team collaboration: Works effectively with diverse teams and stakeholders.
Closing Date 04 September 2026