Maintenance Supervisor

Job Advert Summary

• The Rockefeller Hotel is seeking a proactive and hands-on Maintenance Supervisor to lead the day-to-day maintenance operations of the property. This role is responsible for ensuring that all hotel facilities, equipment, and guest areas are maintained to the highest standards, providing a safe, functional, and exceptional environment for both guests and employees.
• The successful candidate will supervise the maintenance team, coordinate preventative maintenance programmes, respond to maintenance requests, oversee contractors where required, and ensure compliance with health and safety regulations. A strong focus on quality, operational efficiency, and guest satisfaction is essential.

Minimum Requirements

• Minimum 3 years' experience in a maintenance supervisory role, preferably within the hospitality industry.
• Strong knowledge of electrical, plumbing, HVAC, carpentry, and general building maintenance.
• Experience with preventative maintenance planning and asset management.
• Good understanding of Occupational Health & Safety requirements.
• Excellent leadership, problem-solving, and communication skills.
• Ability to work flexible hours, including weekends and public holidays when required.

Duties and Responsibilities

• Supervise and coordinate the daily activities of the maintenance team, ensuring work is completed safely, efficiently, and to the required standard.
• Plan, schedule, and monitor preventative maintenance programmes for all hotel facilities, plant, equipment, and guest areas.
• Respond promptly to maintenance requests, prioritising work to minimise disruption to hotel operations and the guest experience.
• Conduct regular inspections of guest rooms, public areas, back-of-house facilities, and equipment to identify maintenance requirements and ensure quality standards are maintained.
• Oversee repairs relating to electrical, plumbing, HVAC, carpentry, painting, and general building maintenance, either personally or through the maintenance team.
• Ensure compliance with Occupational Health & Safety OHS legislation, fire safety regulations, and company policies and procedures.
• Monitor and maintain accurate maintenance records, work orders, asset registers, and preventative maintenance schedules.
• Manage maintenance inventory, tools, equipment, and spare parts, ensuring stock levels are controlled and procurement requests are submitted when required.
• Liaise with external contractors and service providers, ensuring work is completed according to agreed service levels and quality standards.
• Support the preparation and management of the departmental maintenance budget by controlling costs and identifying opportunities for operational efficiencies.
• Assist with the implementation of sustainability initiatives, including energy, water, and waste reduction programmes where applicable.
• Train, coach, and develop maintenance team members to improve technical skills, productivity, and service standards.
• Collaborate with Housekeeping, Front Office, Food & Beverage, and other departments to ensure maintenance issues are resolved promptly and guest satisfaction is maintained.
• Participate in emergency response procedures and be available to respond to urgent maintenance issues outside of normal working hours when required.
• Drive the use of maintenance management systems and digital reporting tools to improve tracking, accountability, and operational performance.
• Perform any other reasonable duties as required to support the operational needs of the hotel.

Deadline:13th August,2026