Mail Distribution Centre Agent
Sanlam Group · Bellville, Western Cape
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Start free — we apply for you →What will you do?
- Processing of incoming correspondence
- Handling of exceptions
- Policy identification
- Refer mail to the correct business areas
What will make you successful in this role?
Qualification
- Matric/Grade 12
- Post matric qualification from a well-recognised institution will be an advantage.
Knowledge and Experience
- A minimum of 2 years' experience in an administrative or call centre role.
- Ability to communicate in English, Afrikaans and an African Language would be to your advantage.
- Must have working knowledge regarding the use of computers computer literacy.
Competencies
- Ability to work effectively under pressure while maintaining quality standards.
- Adaptability to change in a dynamic work environment.
- Customer loyalty building through exceptional service delivery.
- Relationship management – building and maintaining strong professional relationships.
- Strong verbal communication skills for clear and professional interactions.
- Problem identification and resolution with a proactive approach.
- Interpersonal sensitivity to foster collaboration and respect.
- High concern for accuracy and attention to detail in all tasks.
- Teamwork and collaboration to achieve shared goals.
Closing Date: 28 September 2026