Luxury Driver
Bright Placements (PTY) Ltd · Hout Bay
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• Grade 12 (Matric). • Valid South African driver's licence. • Valid Professional Driving Permit (PDP) (essential). • Defensive or advanced driving certification (advantageous). • Hospitality or Tourism qualification (advantageous). • First Aid certification (advantageous). Experience Required
• Minimum 3 years' experience as a professional chauffeur or luxury hotel driver. • Previous experience within a 4-star or 5-star hotel, luxury lodge, or VIP transport environment. • Experience transporting international and VIP guests. • Strong knowledge of Cape Town, Hout Bay, the Atlantic Seaboard, Winelands, and major tourist attractions. • Experience driving luxury vehicles such as Mercedes-Benz, BMW, Range Rover, Lexus, or similar premium brands. Skills & Competencies
• Exceptional customer service and interpersonal skills. • Professional communication in English (additional languages are advantageous). • Excellent driving ability with an outstanding safety record. • Strong geographical knowledge and GPS navigation skills. • High level of discretion and confidentiality. • Time management and organisational skills. • Ability to remain calm under pressure. • Excellent problem-solving abilities. • Attention to detail. • Well-groomed, courteous, and service-driven personality. • Ability to anticipate guest needs and exceed expectations. • Flexible and adaptable to changing schedules. • Physically fit to assist with luggage handling. Personal Attributes
• Honest and trustworthy. • Reliable and punctual. • Friendly and approachable. • Calm, patient, and professional. • Passionate about luxury hospitality. • Guest-focused with a positive attitude. • Strong work ethic and initiative. Working Conditions
• Shift work, including evenings, weekends, and public holidays. • On-call availability for VIP transfers and special events. • Extended driving hours during peak occupancy periods. • Outdoor work in varying weather conditions. • Frequent lifting and handling of guest luggage. Performance Indicators (KPIs)
- Guest satisfaction scores for transportation services.
- On-time arrival and departure performance.
- Vehicle cleanliness and presentation standards.
- Zero preventable vehicle incidents or traffic violations.
- Positive guest feedback and online reviews.
- Compliance with safety and luxury service standards.
- Efficient coordination of transfer schedules.
- Accurate completion of vehicle and transfer documentation.