Looking for Receptionist/Office Administrator

1. Responsibilities · Answer, screen and forward incoming telephone calls.

· Receive and assist visitors, tenants, and members of the public.

· Handle general enquiries professionally and direct matters to the appropriate person.

· Maintain a professional and organised reception area.

· Respond to customer and tenant emails and enquiries.

· Communicate tenant notices, information and routine correspondence as instructed.

· Maintain professional relationships with tenants and escalate unresolved matters to the Centre Manager.

· Assist with maintaining updated tenant contact details and records.

· Print and distribute monthly tenant invoices.

· Prepare and issue tenant receipts and maintain accurate records.

· Maintain updated records of office expenses and administrative costs.

· Follow up with tenants with regards to outstanding rental.

· File and maintain invoices, receipts and related financial documentation.

· File and maintain tenant leases, invoices, correspondence and other centre documentation.

· Update forms, registers, lists, schedules and administrative records.

· Maintain accurate electronic and physical filing systems.

· Assist with preparing reports and administrative documents.

· Order front-office supplies as required.

· Monitor and maintain inventory levels of office consumables, toilet paper, cleaning materials and chemicals.

· Maintain stock records and advise the Centre Manager when replenishment is required.

· Set up meetings and prepare accurate meeting minutes.

· Provide general administrative support to the Centre Manager.

· Assist with correspondence, reports, schedules and follow-ups.

· Perform other reasonable duties assigned by the Centre Manager.

· Communicate with service providers and contractors regarding administrative and operational matters.

2. Key Competencies

· Excellent verbal and written communication skills.

· Professional telephone and customer-service etiquette.

· Strong organisational and administrative skills.

· Attention to detail and accuracy.

· Good time management and ability to meet deadlines.

· Ability to multitask and work under pressure.

· Professional appearance and conduct.

· Ability to maintain confidentiality.

· Good interpersonal and tenant relationship skills.

· Computer literacy, including Microsoft Word, Excel and Outlook.

· Ability to work independently and as part of a Centre Management team.

3. Minimun Requirements

· Grade 12 / Matric required.

· 2–3 years' relevant experience is advantageous.

Basic knowledge of accounting/bookkeeping

Please email your CV to thewheelcomplex@telkomsa.net. You will be contacted for interview.