Logistics-Warehouse Manager

Introduction

Job Purpose

• Primary position is to oversee and manage all operations and administration of the distribution warehouse inclusive of receiving, processing, dispatching and delivery of stock through to stores.

• To Manage all staff and other cost elements of the logistics function in line with the budget for the financial year. More specifically, this part of the business has not had a person that can provide authority over the existing team, thus improving productivity and stability.

Experience

• Minimum 5-10 years’ experience in a similar role

• Clothing retail experience will be an advantage

Reporting Structure

• Logistics & Warehouse manager will report directly to the CEO

• Warehouse staff complement +/- 120 staff

Qualification

• Matric

• Diploma / certificate in logistics / warehousing will be an advantage

Competencies (skills and attributes)

• Ability to work under pressure

• Ability to use own initiative

• Good attention to detail

• Good communication Skills

• A proven ability to manage staff and ensure maximum productivity

• Valid Drivers License – Code 8 unendorsed

• Computer literate: Microsoft Office

Key Accountabilities

Stock

• Ensure that the stock flow through the warehouse is efficient without compromising accuracy

• Liase closely with buying, finance and operations to ensure maximum flow of stock through the warehouse

• Ensure that all receiving, picking and packing and shipping deadlines / cut-off times are met

• Manage, record and minimize IBTs and stock discrepancies in stores as well as WHS returns and claims

• Identify and minimise risk areas within the warehouse

• Control stock losses with the Warehouse and respective departments with the help of the warehouse team, departments will be held accountable for the total stock loss in the warehouse

Staff

• Identify workload of all given areas and shift personnel to areas where additional personnel are needed

• Ensure staff planning and scheduling is done in the most cost effective and productive way

• Ensure staffing is in line with SAW budgets and that all staff are productive in each department

• Assist employee’s with work process problems

• Identify training needs and training initiatives

• Recognize sensitive business and personnel issues and handle issues with confidence, sensitivity and professionalism

• Maintain harmony among employees and resolve grievances, manage disciplinary issues, and involve HR where necessary

• Ensure correct policies and procedures are followed according to the company disciplinary code

Controllable Expenses

• Ensure that each department manager controls the expenses within their respective departments

• Ensure that the respective WHS departments Salary and Wage budgets are in line with the company budget

• Control packing and wrapping costs throughout the Warehouse

• Manage 3rd party transporters and keep transport costs within the budget

• The Warehouse logistics manager needs to identify areas where cost savings can be made and ensure waste / loss / over expenditure is reported, recorded and kept to a minimum within the entire warehouse.

Quality & Efficiency and Accuracy

• Assist WHS department managers in identifying work procedures in a priority manner to expedite the work flow.

• Plan co-ordinate administrative activities to ensure accurate results throughout the warehouse

• Prioritize work flow

• Communicate priorities effectively with department managers, supervisors and WHS staff

• Give clear instructions (oral and written) and follow up regularly with respective departments

• Examine work for exactness, neatness and ensure conformance with company policies and procedures

• Study and standardize procedures to improve efficiencies throughout the Warehouse.

Logistics & Fleet Management

• Oversee the fleet and ensure that vehicles are road worthy and licenses

• Ensure that all vehicles are maintained and serviced regularly and on time.

• Oversee, manage and negotiate with external transport service providers (couriers)

• Ensure that delivery routes are well planned and done in the most efficient and cost effective way

• Ensure that drivers and stores adhere to the delivery & receiving process of the stock.

• Minimizes the risks in transporting the stock to stores.

Procurement

• Purchasing all sale tags, swing tags, promo stickers, stationary, cleaning material and plastic bags for all the stores.

• Controlling the distribution of it to all the stores.

• Purchasing everything for a new store, tv, kettle, baskets, first aid boxes, trolleys, wheely bins, there is an entire audit list that guys check off.

• Controlling all hangers of the company, stores order hangers through whs and whs must controls, distribute and order hangers.

• Control and distribute uniform for the company.

Key Attributes

• Time Management (ability to meet deadlines without compromising standards and procedures)

• Thoroughness

• Communication Proficiency (verbal and written)

• Teamwork Orientated

• Strong Leadership Skills

• Flexibility (regarding working relationships and operational changes)

Reporting

• Forms part of the EXCO team, and reports directly to the CEO

Work Environment

• Office and Warehouse environment

• Travel is limited but may occur should there be a business need

Other Duties

• Duties, responsibilities may change at any time with or without notice and are not limited to what is listed above.