Logistics - Warehouse Manager

Description

+----------------------------------------+--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | Position: | Logistics -- Warehouse Manager | +========================================+============================================================================================================================================================================================+ ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | Location: | East London | +----------------------------------------+--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | | | +----------------------------------------+--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | Position description / overview: | The primary position is to oversee and manage all operations and | | | | | | administration of the distribution warehouse, inclusive of receiving, | | | | | | processing, dispatching and delivery of stock through to stores. | | | | | | To manage all staff and other cost elements of the logistics function in | | | | | | line with the budget for the financial year. More specifically, this part | | | | | | of the business has not had a person that can provide authority over | | | | | | the existing team, thus improving productivity and stability. | +----------------------------------------+--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | Reporting structure: | - Logistics & Warehouse Manager will report directly to the CEO | | | | | | - Warehouse staff complement ± 120 staff | +----------------------------------------+--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | Minimum Requirements / Experience: | - Grade 12 / Matric | | | | | | - Diploma/certificate in logistics/warehousing -- advantageous | | | | | | - Minimum 5-10 years' experience in a similar role | | | | | | - Clothing retail experience -- advantageous | | | | | | - A valid driver's licence -- Code 08 unendorsed | | | | | | - Computer literate | +----------------------------------------+--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | Responsibilities: | Stock | | | | | | - Ensure that the stock flow through the warehouse is efficient without compromising accuracy | | | | | | - Liaise closely with buying, finance and operations to ensure maximum flow of stock through the warehouse | | | | | | - Ensure that all receiving, picking and packing and shipping deadlines/cut-off times are met | | | | | | - Manage, record and minimize IBTs and stock discrepancies in stores as well as WHS returns and claims | | | | | | - Identify and minimise risk areas within the warehouse | | | | | | - Control stock losses with the Warehouse and respective departments with the help of the warehouse team, departments will be held accountable for the total stock loss in the warehouse | | | | | | Staff | | | | | | - Identify workload of all given areas and shift personnel to areas where additional | | | | | | personnel is needed | | | | | | - Ensure staff planning and scheduling is done cost-effectively and productively | | | | | | - Ensure staffing is in line with SAW budgets and that all staff are productive in each | | | | | | department | | | | | | - Assist employees with work process problems | | | | | | - Identify training needs and training initiatives | | | | | | - Recognize sensitive business and personnel issues and handle issues with confidence, | | | | | | sensitivity and professionalism | | | | | | - Maintain harmony among employees and resolve grievances, manage disciplinary issues, | | | | | | and involve HR where necessary | | | | | | - Ensure correct policies and procedures are followed according to the company disciplinary Code | +----------------------------------------+--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ Continues... +-----------------------+-----------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | Responsibilities: | Controllable Expenses | | | | | | - Ensure that each department manager controls the expenses within their respective | | | | | | departments | | | | | | - Ensure that the respective WHS departments Salary and Wage budgets are in line with | | | | | | the company budget | | | | | | - Control packing and wrapping costs throughout the Warehouse | | | | | | - Manage 3rd party transporters and keep transport costs within the budget | | | | | | - The Warehouse logistics manager needs to identify areas where cost savings can be made and ensure waste/loss/over expenditure is reported, recorded and kept to a | | | | | | minimum within the entire warehouse. | | | | | | Quality & Efficiency and Accuracy | | | | | | - Assist WHS department managers in identifying work procedures in a priority manner to expedite the work flow. | | | | | | - Plan co-ordinate administrative activities to ensure accurate results throughout the | | | | | | warehouse | | | | | | - Prioritize workflow | | | | | | - Communicate priorities effectively with department managers, supervisors and WHS staff | | | | | | - Give clear instructions (oral and written) and follow up regularly with respective | | | | | | departments | | | | | | - Examine work for exactness, neatness and ensure conformance with company policies | | | | | | and procedures | | | | | | - Study and standardize procedures to improve efficiencies throughout the Warehouse. | | | | | | Logistics & Fleet Management | | | | | | - Oversee the fleet and ensure that vehicles are roadworthy and licensed | | | | | | - Ensure that all vehicles are maintained and serviced regularly and on time. | | | | | | - Oversee, manage and negotiate with external transport service providers (couriers) | | | | | | - Ensure that delivery routes are well planned and done in the most efficient and cost | | | | | | effective way | | | | | | - Ensure that drivers and stores adhere to the delivery & receiving process of the stock. | | | | | | - Minimize the risks in transporting the stock to stores. | | | | | | Procurement | | | | | | - Purchasing all sale tags, swing tags, promo stickers, stationery, cleaning materials, and | | | | | | plastic bags for all the stores. | | | | | | - Controlling the distribution of it to all the stores. | | | | | | - Purchasing everything for a new store, tv, kettle, baskets, first aid boxes, trolleys, wheely | | | | | | bins, there is an entire audit list that guys check off. | | | | | | - Controlling all hangers of the company; stores order hangers through WHS and WHS must control, distribute, and order hangers. | | | | | | - Control and distribute uniforms for the company. | | | | | | Reporting | | | | | | - Forms part of the EXCO team, and reports directly to the CEO | | | | | | Work Environment | | | | | | - Office and Warehouse environment | | | | | | - Travel is limited but may occur should there be a business need | +=======================