Logistics Coordinator - Shipping

Purpose of the job: To coordinate shipping related documentation, quality checks, customer / vendor communications, marine insurance certificates and invoicing of export shipments, including some local sales. Balanced Scorecard Pillars, Roles and Responsibilities: SAFETY, HEALTH, ENVIRONMENT AND QUALITY Identify and assess level of continuous risk exposures in area of responsibility by considering exposures to business, financial, legal issues, people, equipment, material, environment, processes, etc. Consider the level of risk, apply mitigation and implement control measures for residual risk (set objectives, minimum requirements, etc.) Comply with SHEQ requirements (SHEQ Toolbox) Utilise the Integrated Management System (IMS) to log Near Misses related to Quality from Smelters, cargo shipped and safe CUSTOMERS Ensure Customer Satisfaction Resolve customer queries / complaints. Liaise with Smelters regarding quality assurance. Interact with customers and familiarise yourself with operational concerns and any inherent peculiarities. Maintain and enhance Samancor's reputation as a reliable and reputable supplier. Liaise with suppliers and deal with logistical issues (Ports, Transporters, Shipping lines, Smelters, TFR, quality discrepancies (Port Assayers), export documentation, Port and Clearing Agents. BUSINESS PROCESSES Manage Export Cross Border (Road Freight & Rail Freight) Prepare reconciliation of Cross Boarder movements Customer Specification verification to Shipping Instruction Create Shipping Order on MES Advise Vendors Shipping Instruction – Port Agent, Quality Assayer & Surveyor Monitor and control timeous passing of all shipping related documents. Updated/Maintain In house - Material Management System (MES) Quality control to End Customer and Assayers advice. SAP invoicing for Export Sales per BU SAP invoicing for Export Sales per Grade Vendor invoices: Assayers, Stevedore, Cargo Agent and Load Port for: Durban – MWF / Bulk Connections / Private Warehouses, Richards Bay port and, Maputo port. Prepare and Co-ordinate all Invoicing and Marine Insurance Certificates including SAP invoicing. Liaise with Container booking Agent via shipping lines and pay local charges. Ensure proper Product Quality Control prior to shipping. Prepare full set Export Documentation (BOL/COO/EUR1/Form-A/COA/COW/Packing List/SAP invoices) for End Customer Reconcile Vendor invoices and allocate Purchase Orders Load invoices on Finance register Maintain USD tracking register. Provide general assistance with administrative duties. Compile Weekly Export Sales reporting to Finance. Month-end reporting – Smelter Dispatch Qualities, Sales Volume & Qualities to End Customer, Assayer Performance reporting, Quality reporting to Group SHEQ Create Local Sales Orders on MES against Customer demand requirements. Prepare calculation sheet for Domestic Sales SAP invoices for Local Sales per Grade Verify and Reconcile commission invoices. Statement to Local Customers Process daily ticket confirmations on MES for Local supplies Compile Weekly Local Sales reporting to Finance. Compile Month-End volume reporting SHAREHOLDER VALUE Ensure Corporate Governance Protect company assets. BEHAVIOURAL COMPETENCIES: Safety Awareness Initiative Managing Work Results Orientation Customer Focus Operational Problem solving and decision making. Work Standards Interpersonal Relationships Communication Adaptability Contributing to Team Success Adhering to Values Analytical Thinking WORKPLACE COMPETENCIES: Skills: Computer literate – Microsoft Office Samancor Chrome Systems (IMS, EBMS, Chromedoc, SAP, Coupa, MES) Knowledge: Understand the basics of supply chain: Ex Works / Warehouse to Ship / FOB / FCA / DDU responsibilities. Demonstrate the basic legal principles applied to shipping. Demonstrate an understanding of the basics of Maritime Geography and basic export requirements per region. Understanding the industry, structures, terms and concepts Demonstrate an understanding of occupational health, safety and personal hygiene within the transport industry. Cross border and shipping logistics understanding