Licensing Coordinator

Requirements

• Grade 12, Diploma in Administration or Secretarial Diploma will be Advantageous. 2-3 years of experience in an administrative Role. Experience within the gambling industry or regulatory environment would be an advantage

Duties

• Administer and coordinate employee licensing and registration processes in accordance with applicable gambling legislation, regulatory requirements, and organisational policies. Review and assess license applications for completeness, accuracy, validity of supporting documentation, and compliance with prescribed requirements. Conduct investigations and verification processes, including criminal, credit, reference, and regulatory checks, and make recommendations regarding license approvals or declines. Liaise with applicants, employers, regulatory authorities, and internal stakeholders to obtain information, resolve queries, and facilitate licensing processes. Coordinate the processing, approval, renewal, termination, and issuance of employee licences and registrations. Maintain accurate licensing records, databases, investigation files, and regulatory documentation to ensure effective record management and compliance. Prepare and submit licensing reports, statistics, recommendations, and status updates for management review and decision-making. Facilitate communication with provincial and national gaming regulatory bodies regarding employee registrations, renewals, approvals, and terminations. Ensure compliance with GGB licensing policies, procedures, and applicable gambling legislation throughout the licensing process. Monitor legislative and policy changes affecting licensing processes and recommend updates to application forms, procedures, and systems. Respond to stakeholder enquiries and provide guidance on licensing requirements, processes, and regulatory obligations. Support investigations and legal review processes by compiling information, arranging interviews, and referring to complex matters for legal determination where required.