Learning Content Designer

Job Description

• We are looking for a sharp, versatile content professional who can research and write exceptionally well and design learning content beautifully.
• This role is ideal for someone who sits at the intersection of research, writing, learning, Content development and design — whether your background is in copywriting, content development, graphic design, instructional design, or a related field. What matters most is that you can take complex ideas, shape them into clear learning content, and present them in a way that is engaging, intelligent, polished and effective for the target audience.
• You will help us create and improve learning material used in online, virtual and in-person learning environments. This includes everything from slide decks, workbooks and facilitator material to digital learning elements, filmed products and platform-based content.
• We need someone who is both conceptually strong and creatively capable — someone who can think clearly, write with precision, structure learning effectively, and produce content that looks professional and lands well with the audience.

What you will do

• Develop, update and maintain learning content and learning elements for a wide range of Raizcorp programmes and interventions
• Research newly assigned topics, subjects, or concepts, and develop a structured learning framework and key concepts for them.
• Create content for both virtual and face-to-face learning experiences
• Write, edit and refine learning material so that it is Effective, clear, engaging and aligned to purpose
• Design and format learning content so that it is visually strong, easy to use and professional
• Review content developed by others, including internal stakeholders, external service providers and AI-supported outputs
• Help maintain and improve instructional design standards, processes and templates
• Manage the development flow of learning content, including tracking progress and coordinating with subcontractors where required
• Contribute to digital learning content for internal platforms and learning products
• Update slide decks, manuals, learning elements and related content assets
• Conduct research and contribute fresh ideas to improve the quality and impact of our learning design
• Incorporate stakeholder and user feedback into revised content
• Support the maintenance of learning dashboards and content development systems

What we are looking for

• At least 5 years' experience in content development, learning design, instructional design, copywriting, editorial work, graphic design, or a related field
• Strong academic performance in English at school or tertiary level.
• A relevant 3-year qualification in fields such as writing, communications, education, instructional design, graphic design, multimedia design, marketing, language practice, journalism, or similar
• Ability to interpret scanned briefs and translate them into appropriate outputs through targeted questioning
• A strong portfolio of work that shows your writing ability, thinking ability and design capability
• Excellent written English and the ability to write clearly, intelligently and professionally
• Strong visual design ability and the ability to create polished, well-structured content
• Good working knowledge of Microsoft Office and Adobe Suite
• Confidence using AI tools such as ChatGPT to support content development and refinement
• A sound understanding of how adults learn, how content should flow, and how to make learning practical and engaging
• At least a basic understanding of business and commercial concepts
• Strong planning, organisation and deadline management

The kind of person who will do well in this role

• You are intellectually strong and enjoy working with ideas
• You can take complexity and turn it into something clear
• You care about words, structure, flow and presentation
• You are creative, but also disciplined and detail-oriented
• You can work at pace without losing quality
• You are comfortable giving feedback, receiving feedback and improving work collaboratively
• You build trust easily and can work well with a range of stakeholders
• You take ownership and have a strong standard for what good work looks like

Why this role matters

• This role plays an important part in shaping the quality of learning experiences across the business.
• The content you develop will influence how people learn, engage, and apply what they have been taught.
• It is therefore important that you can combine strong thinking, strong writing and strong design in one role.
• If you are someone who can write with clarity, design with intent, and build learning that is both smart and practical, we would like to hear from you.